Crocs at OKC Outlets

thank you Bergen theyre perfect
May 16th, 2024

Do not go here and purchase anything. All they want is your money, they will scam you out of every penny! I would only check size here and go online and order it. They give you a bag as if its complimentary but they charge you $3 for it at checkout without even telling you. I specifically asked what their return policy was and she told me 45 days. So when I tried to return an unworn pair of crocs, theyre now telling me I cannot. Management needs to do better and educate their employees of their policy and rules. Also the employees watch you like a car sales man! It felt like I was being pressured into buying the crocs because she watched and followed me the whole time I was in the store. I dont know if they get commission or not but it felt like it.
May 4th, 2024

Apr 28th, 2024

Went to the store 15 minutes before closing. Theres a worker stationed at the door telling customers they can only come in if they tell them the specific shoe they are buying. I understand its close to closing but customers should be able to come in and select items until the store closing time. Ive worked plenty of retail places where it was this way
Mar 31st, 2024

Bought a pair of crocs on-line but they did not fit and tried to return them to the store as the directions on the email said to do and the store said to could not take them back even though it says return to store. This is literally the only store in the state and the crocks I was trying to return where even stocked on the shelf in front of the register. I have bought many pairs of crocs and with this experience i will never by any again. If i could put zero stars I would.
Mar 16th, 2024