Underwoods Flowers & Gifts

It is now Flower Shoppe on Main!!
Jul 14th, 2017

Has great customer services, I called on a Sat when they were closed and needed some flowers delivered that day and they made it happen. every time I order flowers from them they have been great
Apr 3rd, 2013

This review is only getting a 1 because I had to rate it something to write a review. (I would really rate it a 0!) WORST CUSTOMER SERVICE EVER! I work for the state mind you, so basically I'm at a poverty level. One of our coworkers had just lost her grandmother and I pooled my units money together to purchase her a nice gift. When I purchased the gift, it had no tag and I was given no receipt. It specifically said "grandmother" on it. When speaking with my supervisor, I discover she had raised her so she was more like a mother to her. I drove an hour to go back to the store to exchange it, but the owner was home sleeping so I could not at that time. The lady working stated she did not know how to do it but assured me I could find my coworker something else and return when the owner was present for the return. I then tried again today, calling ahead, speaking to the owner to make sure she was would be there due to the drive. After a half hour into driving to Hobart, the old lady called me back stating she was "now" going out of town and could not provide a refund without a receipt when I was not given one because, I quote "we know what our merchandise looks like." Now my unit is out $40 over a bereavement gift. I think there's a special place for people like this. I know many people who live in Hobart, including coworkers who went in on this gift, and they will be finding a new flower shop. Being so heartless towards someone who lost their mother will cost you a lot of business, way more than the price of the return.
Jan 18th, 2017