SpringHill Suites by Marriott Enid

Mar 30th, 2024

Bathroom door was very hard to open. couch and bed both were uncomfortable. No large plates on the breakfast. trying to sleep loud music
Mar 9th, 2024

Hotel needs maintenance done around the hotel. Doors broke, wallpaper peeling off the walls, ice maker broke. One of the rooms smelled bad, and the oranges for breakfast were old and had rotten spots on them. Nice people but while having issues with our rooms and billing there was no management available.
Mar 3rd, 2024

At this location the carpet in the hallway is pretty dirty. The TV in the room is nowhere near the bed for breakfast. There was no waffles because I was told by the server they refused to buy any and have been out for a long time. I went back a little bit later to get some cream for my coffeeand they don't even leave that out. Everything is locked away promptly. I have been to several locations and this one by far was was not up to par with the service from the other Marriott. I feel like you should make your guest stay comfortable. I was very grateful for the Walmart next-door so I could go by the small things that I feel like I should've been provided with there. after traveling for so many hours on the road I was ready to get to my location at the hotel, shower up and go to the lounge and unwind, but that wasn't even open I was told because it was Sunday
Feb 14th, 2024

Jan 29th, 2024