P&K Equipment

Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a fantastic experience with Jace at P&K Equipment. Providing top-notch service is always our priority, and we're delighted that Jace was able to assist you with your mower purchase. It's great to know that you're enjoying your new mower as well! If you ever need any assistance or have any questions in the future, please don't hesitate to reach out. We truly appreciate your support and hope to continue serving you for all your equipment needs. Thanks again for choosing P&K Equipment!

Thank you for the five-star review, Andrew! We appreciate your business and we look forward to working with you again!

Thank you for the five-star review, Mike! We appreciate your business and we look forward to working with you again!

Thank you so much for your kind words! We're thrilled to hear that our service manager, Jace, provided you with excellent assistance. Honesty and helpfulness are values we prioritize, and it's wonderful to know that Jace exemplified these qualities during your visit. We appreciate your support and look forward to serving you again in the future at P&K!

Hi James,We appreciate you taking the time to share your feedback with us. We're sorry to hear about your experience with our service team, and we want to address your concerns.Firstly, we apologize for any inconvenience you faced regarding the credit reporting issue. While John Deere's financing policies are beyond our control, we understand your frustration, and we'll ensure to communicate this concern to the relevant parties for future improvements.Regarding your recent service experience, we regret that you weren't satisfied with the cleaning of your mower after the first season's full service. We take pride in our work, and your feedback will be used to enhance our cleaning procedures to meet our customers' expectations.Concerning the additional estimate for the 2023/24 season, we want to clarify the details. Our service team identified that the blades on your mower were too damaged to be sharpened and needed replacement. We aim to provide the best performance for your equipment, and replacing the blades was necessary for optimal functionality. You were informed that you would only be charged for the cost of the blades, without any installation fee, and you refused that service. We apologize if there was any miscommunication.As for the tires, our service team found a hole in one of the tires that was too large to repair. We recommend replacing it for safety and functionality reasons. While we understand it's a mower and not intended for high speeds, safety and optimal performance remain a priority, and certain damages may compromise the tire's integrity. The rear tire needed sealant to address another flat, ensuring its durability.We want to assure you that we strive for transparency in our service processes, and any charges and estimates are based on the necessary maintenance and replacement parts. We regret if it seemed like a money grab, as that is not our intention.If you have any further concerns or questions, please feel free to reach out to our customer service team directly. We appreciate your understanding and the opportunity to address your feedback.