Holiday Inn Express & Suites Chickasha, an IHG Hotel

AR D _{on Google}

Mar 18th, 2024

We had made a reservation on a Monday, four days before our arrival, and got a confirmation number. Upon our arrival on Friday, we find out that "we are already checked in," because the front desk had given our reserved suite to someone else that had the same last name as we did!!!! Apparently staff did not bother checking ID's, names, confirmation numbers; apparently you can just show up and they will give you someone else's room! The staff said we had to make another reservation, and that they may not have a room for us! By now, we are pretty irritated. We get the room situation figured out that should never have happened in the first place. Aside from the idiotic room mishap, the pool being closed, and a train that blares through town in the wee hours waking you from your slumber, breakfast was okay and the beds were comfy. However, we will never stay here again! Staff needs to read confirmations and room reservations accordingly and accurately!!!!

Brandon Edge _{on Google}

Feb 28th, 2024

Had a 2 night stay here on January 31st 2024. Stayed on the first floor at the very end of the hallway and not even 15 minutes into getting into my room there was an employee who entered my room without announcing or knocking at all. I was about to get in the shower and it was very unprofessional. Canceled my next night stay and went to the Hampton Inn next door. My coworker who stayed in the hotel also had the same issue with an employee walking into his room while occupied. Will never stay at holiday inn ever again. Hilton from now on!

Kevin Lynch _{on Google}

Jul 14th, 2023

Rooms: N/a