Floral Designs And Gifts By Susie

Very very disappointed with the quality of the flowers and the work. We ordered casket flowers and two sprays. They were delivered on Thursday evening and at 1:00 of Friday afternoon they were full of wilted flowers and greenery. We were way over charged to begin with and received absolutely no discount. Will not do business here again!!!!
Oct 26th, 2019

Well they changed me 94 dollars and never took the flower's to her . Thanks guys
May 10th, 2019

Its amazing everybody should stop in there
Oct 31st, 2018

Aug 16th, 2018

I am rating a one star due to poor customer service and poor quality. After discussing pricing and confirming what was in stock, an order was placed over the phone from Texas for a funeral easel. Gerber daisies were requested, and we were told that they had just received a shipment of them and could accommodate. We were told a base price range and decided to go up one level. What we received was a poorly crafted, non color coordinating 21 carnation and 2 gerber daisy mess, with a big bow stuck in the middle as filler and no easel. The card was poorly written and had no names on it. The recipients had to call the floral shop to find out who sent it. Upon calling to complain, we were told that the original pricing quoted to us was incorrect, and that we received what was in our price tier, if we had spent more money we could have received more daisies. Instead of offering to fix things or adjusting the pricing, they basically told us we were out of luck. Regardless of pricing and the type of flowers, the quality was not what we paid for. Whether it was only carnations or the highest end roses, the quality of the work was below subpar. Not once were we offered any compensation, nor was it acknowledged that we were unhappy. In future instances, a little customer service and taking responsibility would take them much farther.
Oct 29th, 2018