Dairy Queen Grill & Chill

Jayme H _{on Google}

Mar 1st, 2024

Yummy, what more can I say. I had a blizzard. My son ordered cheese curds and did have to wait an extremely long time.

mandy boysel _{on Google}

Apr 2nd, 2024

On March 28 I went and ordered early dinner for me and my family. Im a real bad diabetic and I got the chicken strip basket. Once I got home, mind you I had two service dogs I had to get out of the car and take inside. Is I sat down to eat the chili dog and the ketchup on it did not look like ketchup. I wasnt necessarily dont stress about that. I could just give it to my husband to eat. The main thing I wanted was my chicken strip basket it was missing the two ranches that comes with it and I went ahead and fed my dogs first, and proceeded back to Dairy Queen Do you get my order, correct. The employee that took my order their names on the receipt, Dhruv. I went back up there to get my order correct. The same employee was still at the drive-through, and I told him that they had forgotten my two ranches from my basket. The one that comes with the basket and the one they charge extra for, I Indicated I wanted a new basket made that one is cold and not very good now. The employee absolutely refused, because I waited 30 minutes to come back up here. It shouldnt have to be remade because its cold. Im a very bad diabetic about my time that I should be eating but yet he wants to argue with me. There was no food touched from that basket. I told him I wanted a refund then I mean in this hard economic times right now. Dairy Queen is not actually the cheapest way to go. It they got my order right to begin with. I would be eating it and not up here. So he outright refused to remake the basket, so I got a refund for my order. Rather than keep a loyal customer because you cant make a fresh honey, barbecue chicken basket you just lost a customer. Nothing is more nasty than reheating fries in the microwave. He treated me horribly I explained to severe diabetic food is important. No, he didnt care. I live about eight minutes away from Dairy Queen in this is rush-hour that I went so dry time took about 15 or 20 minutes and because I waited 30 minutes to come back up there. He said they shouldnt have to re-make it because of that.