Bay Heating and Air Conditioning

Our technician Jason was fantastic. He was there earlier than the expected time frame and got to work right away. Was very friendly and helpful allowing me to observe and ask questions, providing detailed answers and explained everything. I needed a part replaced and instead of having to order it and schedule another time to install, they had it in stock and sent someone from the office run it over to right away to complete the job that day. Excellent service overall. Also they alert you when your tech is coming and you can track where they are at and what the expected arrival time is. I would definitely recommend! Services: Heating system maintenance, Heating system repair
May 23rd, 2023

We had some issues with our thermostat communicating to our furnace and lost heat. We scheduled an appointment on a Sunday and Jason was there to diagnose the issue by Monday morning. He was very professional and helped solve the problem with ease. To take things a step further, he also gave me advice to ensure things are functioning properly moving forward. Highly recommend! Service: Heating system maintenance
May 23rd, 2023

Devon was absolutely wonderful. He arrived earlier than expected at night on a holiday. He ran for parts twice in blizzard conditions and arrived back each time with a smile and sense of humor. He went through every possible issue even though repair isnt his specialty and never gave up. Every co-worker he called to double check an issue took the facts and helped with the next step even though they were also out in a blizzard on a holiday. I cant say enough about the professionalism shown by Bay. Thank you for saving Christmas!! Service: Repair HVAC
May 23rd, 2023

May 23rd, 2023

My husband and I had Bay Heating & Air Conditioning out for annual maintenance on our furnace. We recently moved into our house and saw on the tag it had been serviced regularly by this company so gave them a call. Our experience was fantastic, Jose came out right on time and we had a text letting us know he was on his way and what to expect. He walked us through a lot of what he was doing, answered any questions we had, and taught us a few tips along the way! He was very knowledgeable and we felt very comfortable having him service the furnace. We signed up for a monthly payment program to get a lot of great discounts and help with regular maintenance expenses. Great experience! Service: Heating system maintenance
May 23rd, 2023