Westbay Floor Source

I would like to say it was great - but it was not! I had a very small bath and landing done in hardwoods. The floor was level when I had tile but now slants with the hardwood. The comment was "we told you this would happen" - I don't remember that comment - so I have left the floor the way it was, however, I called Tricia (my sales person) that the one thing that needs to be fixed is the bathroom door. It does not open flat and sticks on the floor. I was told it was going to be fixed several months ago but it has been radio silence. I had done business with Westbay previously but think that they have been a huge disappointment - in both the install and the follow-up service.
Aug 15th, 2021

May 28th, 2021

Linda's assistance with selecting my backsplash was great. She spent a considerable amount of time helping me identify a hard-to-find color of tile to go with my kitchen's color palette and we discussed various installation patterns. I happened to find a pattern I liked online and she made sure it would work in my space. The grout color she suggested was spot-on and her communications regarding the job were thorough and timely. WestBay worked effectively with my contractor and everything went very smoothly. I highly recommend WestBay Floor Source.
Apr 23rd, 2021

Linda was very nice and Scott helped answer our questions when he came out to measure.
Apr 5th, 2021

Aug 17th, 2020