McSwain Carpets & Floors Corporate Headquarters
-
2430 E Kemper Rd
Sharonville, OH 45241 - 513-771-1400
Hours
Chamber Rating
-
Moshe Fuchs
Great selection and service.
Dec 20th, 2022 -
Kate Jenkins
Nov 18th, 2022 -
Henry Radel (Skip)
Did everything on time and within budget
Sep 19th, 2022 -
Michelle Rogers
Jon A. was amazing showing me product and explaining the best choices for what I needed! Kudos to him!
Mar 16th, 2022 -
Jenni Schmeichel
Will never use again. The only reason I gave it 2 stars instead of 1 was because the very small carpet install was decent. Had them out to refinish hardwoods. Was supposed to start on Monday, got pushed back to Tuesday. Not a huge deal. Waited all day on Tuesday. Contractor called saying he wouldn't be there until 2pm. Didn't show. We waited and then called him at 3:30. He then said 5pm. At 6pm he still wasn't here so we called him again. He said he was on his way and we should leave the house open for him. Um no. A different crew finally started on Wednesday, but each team (sanding, staining, poly) had no idea what the other team of people was doing and when. They rushed the job to finish on time on Friday, but there were mistakes everywhere -- finishings that were promised not done, parts of the floor they missed with the poly, and obvious scuff marks under the poly that they had to come back and refinish. We waited 2 weeks to fix it bc the manager said he wanted to be here when the work was done. Day of the work, no one called to tell us when they would be here, so I called the customer line and they had no idea what's happening. Eventually, the contractor just shows up mid-day, without the manager who promised to be here. Thankfully I was still at home. I try to discuss what happened (granted, I was upset) and the contractor said none of it was his fault and he wasn't going to discuss it with me. I'm absolutely done with this company and do not recommend them to anyone who needs flooring.
Aug 24th, 2022
Contact Info
- 513-771-1400
Questions & Answers
Q What is the phone number for McSwain Carpets & Floors Corporate Headquarters?
A The phone number for McSwain Carpets & Floors Corporate Headquarters is: 513-771-1400.
Q Where is McSwain Carpets & Floors Corporate Headquarters located?
A McSwain Carpets & Floors Corporate Headquarters is located at 2430 E Kemper Rd, Sharonville, OH 45241
Q What is the internet address for McSwain Carpets & Floors Corporate Headquarters?
A The website (URL) for McSwain Carpets & Floors Corporate Headquarters is: http://www.mcswaincarpets.com/
Q How big is McSwain Carpets & Floors Corporate Headquarters?
A McSwain Carpets & Floors Corporate Headquarters employs approximately 20+ people.
Q What days are McSwain Carpets & Floors Corporate Headquarters open?
A McSwain Carpets & Floors Corporate Headquarters is open:
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Q How is McSwain Carpets & Floors Corporate Headquarters rated?
A McSwain Carpets & Floors Corporate Headquarters has a 4.0 Star Rating from 50 reviewers.
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Ratings and Reviews
McSwain Carpets & Floors Corporate Headquarters
Overall Rating
Overall Rating
( 50 Reviews )Moshe Fuchs on Google
Great selection and service.
Kate Jenkins on Google
Henry Radel (Skip) on Google
Did everything on time and within budget
Michelle Rogers on Google
Jon A. was amazing showing me product and explaining the best choices for what I needed! Kudos to him!
Jenni Schmeichel on Google
Will never use again. The only reason I gave it 2 stars instead of 1 was because the very small carpet install was decent. Had them out to refinish hardwoods. Was supposed to start on Monday, got pushed back to Tuesday. Not a huge deal. Waited all day on Tuesday. Contractor called saying he wouldn't be there until 2pm. Didn't show. We waited and then called him at 3:30. He then said 5pm. At 6pm he still wasn't here so we called him again. He said he was on his way and we should leave the house open for him. Um no. A different crew finally started on Wednesday, but each team (sanding, staining, poly) had no idea what the other team of people was doing and when. They rushed the job to finish on time on Friday, but there were mistakes everywhere -- finishings that were promised not done, parts of the floor they missed with the poly, and obvious scuff marks under the poly that they had to come back and refinish. We waited 2 weeks to fix it bc the manager said he wanted to be here when the work was done. Day of the work, no one called to tell us when they would be here, so I called the customer line and they had no idea what's happening. Eventually, the contractor just shows up mid-day, without the manager who promised to be here. Thankfully I was still at home. I try to discuss what happened (granted, I was upset) and the contractor said none of it was his fault and he wasn't going to discuss it with me. I'm absolutely done with this company and do not recommend them to anyone who needs flooring.
Overall Rating
Overall Rating
( 50 Reviews )Write a Review
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