The Island House Hotel

Angie Sullivan _{on Google}

Mar 11th, 2024

We came in from out of town for The Burning Snowman festival. This was the second time that I've stayed in this hotel (1st time was over 2 decades ago). We were welcomed from the moment we walked through the doors. Lisa and Mark were absolutely the best and made us feel like family! I would 100% recommend anyone to stay here!

Bethany Diacou _{on Google}

Feb 25th, 2024

I'm writing this review on behalf of my parents who stayed at the Island House on 2/24/24 and had an extremely poor experience. They were frequent guests of the hotel but will not be returning due to the poor service and inferior rooms. They paid $200+ for a room which ended up being only slightly larger than a closet. The bed was marketed as a queen but was actually a full bed with a lumpy mattress. There was loud noise in the hallway all night and the fire escape door was open so it was impossible to get any sleep. When they tried to issue a complaint to a hotel, the front desk dismissed their complaints, and their follow-up phone calls were ignored.

Dave Crematory _{on Google}

Feb 18th, 2024

Rude staff. Uncomfortable rooms focused on appearance rather than comfort. No restaurant in the hotel. No continental breakfast. Miserable parking. No valet. No porter. Inconveniently located. Did I mention the rude staff? Not ADA compliant. They only have one elevator that is small and breaks down, frequently with guests in it. Anyone dream of getting stuck in an elevator when on vacation? By the way, the staff is rude.

Mike Zofchak _{on Google}

Dec 31st, 2023

Just had my first visit to the Island House. What a great old style hotel. Lisa and staff are first rate. Great location as well. Looking forward to our next stay. Keep up the good work!