Petitti Garden Centers is located at 5656 Dressler Road NW in North Canton, Ohio 44720. Petitti Garden Centers can be contacted via phone at (330) 617-1169 for pricing, hours and directions.
They're always getting in nice new things it brings about the customer coming up with new ideas to decorate the home or give a gift. The staff is so friendly and helpful. They don't rush you through a conversation or anything like that, they take time and in detail to explain what you have, what's your going to need to keep it up and what to expect from their products. It's a nice feeling knowing that you got your money's worth for things that you have purchased
Business Response on GoogleMar 28th, 2024
Thanks so much for shopping with us and for taking the time to leave a review! We are glad to hear you enjoy our products and that our staff was able to help with your questions. Happy gardening!
Miranda Charnock on Google
Very rude employees. They throw away perfectly savable plants and when asked if they can be taken from the trash or discounted they have horrible attitudes, employee was so distasteful and rough as sandpaper complete with eye rolls, huffing, and storming to the back. She then proceeded to say if even to take a leaf from the trash or floor they will prosecute you for shoplifting, mind you from the TRASH CAN. Just say no, it's that easy as it was a simple polite question. I won't be shopping there again, I'll take my business elsewhere. If it's thrown away just allow someone to help it, sheesh. It's not like we were out scouting for free stuff we actually PURCHASED your over priced plants....
Business Response on GoogleMar 11th, 2024
Thank you, Miranda, for taking the time to reach out and share your experience with us. We are sorry to hear about the very poor customer service you experienced at our Canton store. Our goal is not only to give our customers the highest quality plants, but also to provide the best, most friendly, and most knowledgeable customer service. We clearly failed to meet our own expectations during your visit and for that we apologize. Please know that the store manager has been made aware of the issue and is using it as a training experience for our team. Thank you, again, for taking the time to inform us. Feedback, both good and bad, helps us cultivate a better shopping experience for all. We sincerely hope you will give Petitti’s a second chance, and if you do, we trust you’ll have a different, and truly enjoyable, experience.
Andrew ONeal on Google
Severely overpriced, some of the products they sell cost less than half on Amazon... Everything else they sell , costs less somewhere else.. guaranteed.
People who love this store must not need to worry about spending frivolously.
I've shopped here only after receiving a gift card for Petitti for Xmas ... Would never waste my own hard earned money at this place.
Business Response on GoogleMar 2nd, 2024
Thanks for shopping with us, Andrew. We are sorry to hear you were disappointed by the pricing of product. We do offer locally grown plants that are delivered to our stores daily. Our plants do reflect the quality and beauty that is a result of being locally grown and cared for by an expert horticulture team from the moment they are planted to their final destination at the home of the gardener.
Mason Staib on Google
Super rude the moment you walk in.
Business Response on GoogleJan 27th, 2024
Thank you, Mason, for shopping with us, and for taking the time to give us feedback. We are sorry to hear that you did not receive the full Petitti shopping experience as we aim to provide everyone who walks through our doors the highest quality customer service. We have addressed this with our staff and will use this as a learning experience, as this does not reflect our company standards. Please let us know if there is anything else we can assist you with further. Thank you for taking the time to share your experience with us.
danielle mallo on Google
Where to begin first place is as expensive as a designer bag store, but you get subpar plants that you can go down the road and buy at a much cheaper price. However, they clearly put a lot into their facilities to make it a more pleasurable experience. Problem is that their employees have the personality of a Karen that just got told she had to work a double shift.. I walk in and the first thing Im greeted with is we close in 10 minutes in the most rude and dry manner possible. Not only that, but every single person in there looks angry and uninviting. Its obvious at this point to say I will not be back. Wish better luck to the next individual who shops here!
Business Response on GoogleJan 16th, 2024
Thank you for taking the time to reach out and share your experience with us, Danielle. We are sorry to hear about the poor customer service you experienced at our Canton store. We strive not only to give our customers the highest quality plants, but to also give the best, most knowledgeable customer service in all departments. We will use this as a learning experience for our team, as this does not reflect our company standards. If you’d like to discuss this further, you can contact our corporate team by emailing [email protected]. Thank you again for taking the time to share your experience with us. We appreciate all types of feedback as they help us continue to cultivate and improve our shopping experience for our customers.
