Medina Buick & GMC

Always a pleasure to lease from Medina Auto Mall, especially because of Tim Rollins and Adam Herot. This is my tenth vehicle in the last ten years, that says it all. Nobody beats the deals, period. I'm a customer for life!
May 20th, 2022

I am a courier that delivers medicine to senior living homes. My GM vehicle had a cooling issue on the highway and I had it towed to Medina Buick & GMC late on Friday afternoon. Their service team went the extra mile to get the issue resolved and had me back on the road early Saturday. They helped me find a hotel after the ones I had contacted were booked for the weekend. The Tech that worked on my vehicle was excellent and explained everything about the repair to me. They even found an AC phone charger for me to borrow overnight. Five stars for sure. I highly recommend these folks for supper service.
May 14th, 2022

After a botched service appointment last Thursday where my husband and I both drove to Medina from Solon and were told we did not have an appointment, I was contacted by a manager and given a valet service appointment for Tuesday - my car was picked up at 8:15 and returned at 1:30 - all items that we asked to be checked were taken care of and service manager contacted me with explanations. I was very pleased and impressed with this service. Thank you for your help.
May 13th, 2022

Charlie was a joy to work with! He made the entire transaction seamless and that's appreciated, especially coming from out of town. He was personable and just so helpful. It was my first time shopping at Medina Auto Mall and definitely won't be the last!
Apr 27th, 2022

I walked into this dealership after one call. When I arrived they remembered who I was, what I wanted to buy and gave me the exact number I wanted. No haggle no trying to upsell me nothing they had the car I wanted at the price. I had been to 5 dealerships previously and no one did this. Julio was so amazing he let me pick my radio station (no one did that) and let me test drive my amazing suv. The finance person Roger was so knowledgeable and made me feel comfortable. If you have any doubts dont worry it took less than 2 hours for a test drive to get approved and buy. They even cleaned the car and filled it up with gas. I will be referring everyone I know to them.
Apr 1st, 2022