Independence, OH Insurance

A true professional and helped me step by step in getting better insurance for my car

I needed to update my home and auto insurance. Jacki researched the best options and explained all pros and cons of each choice. She knows her stuff and was wonderful to ... more

5 years ago David helped me sign up for home insurance as a new home buyer. He was incredibly patient with me and took the time to explain everything so that a first time ... more

Idmary Santana is an amazing insurance agent. Attention to detail and made sure I understood my policy to the fullest. I highly recommend her.

Jeremy has insured my Home, Auto, boat and many rental homes over the years. He is very knowledgeable and attentive to my needs from my personal home to my rental company ... more

We've worked with Melissa for the last 5 years, she helped us secure the insurance we needed for our home and vehicles as we moved from TN to OH. She knows her field, and ... more

Paige secured coverage for me and saved me 35% from the cost of my previous policy. She provides fabulous customer service and and she's a pleasure to work with.

My mother was turning 65 and needed help with making decisions and gathering information about her healthcare options along with receiving Medicare. Vern Coleman was so h ... more

Integrity and professionalism

Melissa was very nice and helpful. Answered all my questions and saved me a LOT of money on insurance. Thank you Melissa !

Mr. Fontes handled.my issues almost immediately! Customer service is important to me since I'm a bar manager. Mr. Fontes certainly understands this. That's why I'll cont ... more

Your representative was so very helpful, and patient. I hate shopping for insurance but this was made easy for me. The savings was significant and the coverage is what I ... more

Rates are expensive

Kelly Shaw always gets back to me in a timely manner and is quick and precise! She is a great agent to have and I would recommend her and Liberty Mutual to anyone!

Idmary had been an amazing agent. Shes been my agent for over 5 years and she always put the needs of our family first.

Brian is a great guy and hardworking agent. Always a pleasure to do business with him.

Extremely helpful with the most expedient service!

Jeff is great to work with and answer all your questions

Awful service. NEVER USE THEM. They denied a water claim and while on my property doing that inspection snooped around to try and find reasons not to insure my home. A co ... more

Phil has been extremely helpful and patient with all of my questions regard the best insurance coverage for my home and cars. He worked to get me the lowest possible rate ... more

They’re always thinking of my needs and have helped me Numerous times! Five star worthy, indeed.

May the force be with you if you need customer service for anything!! The calls are out sourced And a chimpanzee could do a better job problem solving. I couldn’t be ha ... more

Great customer service.

This company is down right horrible. I applied for a policy and the application process was stopped. I received a letter that said they would send a second letter explai ... more

I spoke wonderful woman named Amanda. She was informative, kind and and more knowledgeable than anyone I have dealt with when it comes to the health care marketplace. Af ... more

Phil has been extremely helpful and patient with all of my questions regard the best insurance coverage for my home and cars. He worked to get me the lowest possible rate ... more

Phil was so great helping me out and explaining everything! So if you need insurance- hes the one!

They do not have bilingual staff.

This company invested my saving with the security of NO MARKET LOSS EVER and I get a very good guarantee of growth on my money. Surely the way to go these days!

Poor no one has called in 4 days

Their rates are competitive, and they offer a wide range of policy options to fit different budgets and lifestyles. The peace of mind they provide is priceless. Highly re ... more

Really disappointed with the lack of concern to help others when in need from this customer service team. We will no longer be doing business with them.

We are so proud to be there janitorial service of choice for over five years!

Don’t bother trying to get ahold of anyone after they sell you a life insurance policy. My “agent” has gone MIA, and now I’m stuck with a policy that I can’t ge ... more

Closed out an account with them. There was no haggling not sales pitches. They were professional and prompt. I recieved my payout check within a week. I can't say anythin ... more

There for work

Tim Rennert recently went above and beyond anything I would have expected of him to do for me. He was attempting to help me get a claim reopened with a previous company d ... more

Absolutely terrible company to work with. I got into an accident with one of their clients. The adjuster I was assigned to was highly unprofessional. Trey avoided my phon ... more