Magic Touch Exteriors
-
Serving
Hilliard, OH - (614) 266-0608
Hours
Chamber Rating
-
Derek Epperson
Magic Touch Exteriors is the worst. Initially, we had a positive interaction with their salesperson, Josh, who was helpful in providing estimates and navigating insurance procedures. However, our enthusiasm quickly waned when we encountered significant delays and a frustrating lack of communication.After finalizing our roof/siding selections and paying a significant deposit for work and materials in early November 2023, we were informed that due to the upcoming winter conditions and other jobs already in progress, work on our home would commence the following year. While understandable, we expected to receive updates on the job timeline. However, as January turned into February, March, and now into April, we’ve been left in the dark.Despite reaching out to Josh for clarification and being assured that the builds are progressing, obtaining concrete information has been challenging. My attempts to contact the MTE office directly have been met with silence, despite leaving numerous voicemails over the past couple months. My wife and I were simply seeking a reasonable timeline for when the work will begin and how long it would take, but that's no longer what we want.We feel frustrated and ignored after investing a significant amount of money with MTE. We are out $25k and the company has fallen off the radar. No communication, seeing multiple new complaints online for MTE...it has been more than incredibly frustrating and disappointing. We expected better from MTE, especially after our initial positive interactions with Josh.We’ve filed complaints with BBB and Attorney General and will take legal action next. All we want is our FULL deposit back. In posting this complaint, I hope to bring attention to our experience and encourage MTE to provide refunds to their disgruntled customers.If they are still soliciting business, DO NOT CONTRACT WITH THEM, DO NOT TALK TO THEM.
Apr 12th, 2024 -
Roger M
Jul 4th, 2022 -
Scott Holmes
Apr 24th, 2022 -
Ron Penix
Excellent quality meats and poultry plus everything you need to feed your family!
Feb 3rd, 2022
About
Magic Touch Exteriors
We're Magic Touch Exteriors, and we're the premier roofing and siding contractor serving all of Indiana. We are the honest, trustworthy and responsive roofing and siding specialists, and we also offer storm damage repair for gutters, flooring, paint and more. Insurance claims is our expertise and our crew will work tirelessly repair any damage that has been done. I'd like to personally invite you to contact us today for your free inspection!
Contact Info
- (614) 266-0608
- [email protected]
Services
- Roofing
- Siding
- Gutters
- Flooring
- Molding
- Painting
- Drywall
- Soffit and Fascia
- Free Inspections
Brands
- Owens Corning
- Shingle Master
Specialities
- Honest, Trustworthy Roofing and Siding Specialist
- Roofing
- Siding
Payment Methods
- MasterCard
- Visa
- American Express
- Discover
- Debit Cards
- Cash
- Personal Checks
- PayPal
- Apple Pay
- Android Pay
Special Considerations
Licensed, Bonded and Insured, Better Business Bureau, NRCA
Questions & Answers
Q What is the phone number for Magic Touch Exteriors?
A The phone number for Magic Touch Exteriors is: (614) 266-0608.
Q Where is Magic Touch Exteriors located?
A Magic Touch Exteriors is located at , Hilliard, OH
Q What is the internet address for Magic Touch Exteriors?
A The website (URL) for Magic Touch Exteriors is: https://magictouchexterior.com/
Q What days are Magic Touch Exteriors open?
A Magic Touch Exteriors is open:
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Q How is Magic Touch Exteriors rated?
A Magic Touch Exteriors has a 1.8 Star Rating from 5 reviewers.
Hours
Related Categories
Ratings and Reviews
Magic Touch Exteriors
Overall Rating
Overall Rating
( 5 Reviews )Derek Epperson on ChamberofCommerce.com
Magic Touch Exteriors is the worst. Initially, we had a positive interaction with their salesperson, Josh, who was helpful in providing estimates and navigating insurance procedures. However, our enthusiasm quickly waned when we encountered significant delays and a frustrating lack of communication.
After finalizing our roof/siding selections and paying a significant deposit for work and materials in early November 2023, we were informed that due to the upcoming winter conditions and other jobs already in progress, work on our home would commence the following year. While understandable, we expected to receive updates on the job timeline. However, as January turned into February, March, and now into April, we’ve been left in the dark.
Despite reaching out to Josh for clarification and being assured that the builds are progressing, obtaining concrete information has been challenging. My attempts to contact the MTE office directly have been met with silence, despite leaving numerous voicemails over the past couple months. My wife and I were simply seeking a reasonable timeline for when the work will begin and how long it would take, but that's no longer what we want.
We feel frustrated and ignored after investing a significant amount of money with MTE. We are out $25k and the company has fallen off the radar. No communication, seeing multiple new complaints online for MTE...it has been more than incredibly frustrating and disappointing. We expected better from MTE, especially after our initial positive interactions with Josh.
We’ve filed complaints with BBB and Attorney General and will take legal action next. All we want is our FULL deposit back. In posting this complaint, I hope to bring attention to our experience and encourage MTE to provide refunds to their disgruntled customers.
If they are still soliciting business, DO NOT CONTRACT WITH THEM, DO NOT TALK TO THEM.
Roger M on ChamberofCommerce.com
Scott Holmes on Google
Ron Penix on Google
Excellent quality meats and poultry plus everything you need to feed your family!
Overall Rating
Overall Rating
( 5 Reviews )Write a Review
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