Sterling Jewelers

Jan 17th, 2024

I will absolutely never do business again with Kay Jewelers after the horrible customer service and treatment that followed after my last purchase. They are rude, do not listen to the voice of the customer, and not willing to help when mistakes are made that are not the customer's fault. Plenty of other companies out there. I have been a long time customer and never treated so poorly.
Oct 19th, 2023

Apr 27th, 2023

I just got my ring repaired not so long ago. I accidentally hit my hand and one of my diamond shattered. I literally feel like Im getting ripped off for such an expensive ring. Extremely disappointed With zales
Mar 3rd, 2023

I was not impressed with Jared website. I was searching the site for a family birthstone ring (Mother's Ring). I found a suitable ring that would hold five stones. It was sterling silver and listed at $101. As I began building the ring, the price jumped to $110 when I chose the 5-stone option. This was not a big deal as I would expect to pay more for five stones than for two. Most of the stones are lab created (not genuine stones). THEN, I noticed that each time I chose a stone, more money was added (above the initial $10 that was added for five stones). I began to feel like I was being "nickeled and dimed" to death. I had looked at several other sites and they either charged extra for the number of stones or made an extra charge for each stone chosen, but not both.
Oct 25th, 2022