Pentagon Medical

This medical office is basically running a money making scam off of overbooking themselves, failing to use their own chosen resources, and being unreachable. There was not even enough chairs in the office to sit because they had overbooked themselves so severely. I waited over 2 hours to be seen after my appointment time as a result, and when I cancelled my follow up appointment and received robot verbal confirmation that it was cancelled using their automated system that called me to confirm the appointment, they later claimed I should have shown up for it. When I finally did get them on the phone they said they would hold me accountable for missed appointment fee, and complained because I talked on the phone about their horrid, disorganized, understaffed medical practice for over 10 minutes. They do not have or use voicemail in the year 2023. Their office hours are unlisted so you can't even find out when you should call, so that they can complain about how long you are on the phone because they didn't do their job properly.
Apr 26th, 2023

Use Mid-Ohio surgery for intestinal health
Dec 3rd, 2022

Excellent service and excellent
May 16th, 2022

Really nice & clean building!!
Dec 3rd, 2021

The building itself is nice but I'd think twice before becoming a patient there, that is if it's the same PCP and Specialists that were there when my sister in law was a patient.
Nov 8th, 2021