Quality Electric

Had Quality in to do some work in our kitchen, adding cans, changing undercabinet lighting, adding some outlets, etc and was happy with their service from start to finish. We plan on having them back to do several other things we want done throughout our house. It took forever to find a good electrician at a fair price and I have already recommended them to other people.
Apr 3rd, 2024

Beware, they charge $225 run fee and do not disclose it before. I called wanting some open grounds fixed. The electrician looked in some outlets and shrugged his shoulders. He gave no explanation of possible solutions other than replacing with a GFCI. When I called about the bill the lady said the only other option was to cut all my drywall to figure out what the issue is. I guess they don't realize there is technology out there to trace wires behind walls? Even if that was the only option, why didn't the electrician give it to me? Other places I called to get a quote were free and they have detailed explanation of paths forward. Apex, for example, charges $250 an hour of actual work and the electrician will actually trace wires. $225 run fee. What a joke.
Mar 19th, 2024

The name is misleading, would not consider this quality. Called the company last Friday, explaining the scope of the project for my House and the type of quote that I would need. Informed they would need to send this to the residential project manager and would have someone call me. The time was set up for today. A gentleman came out I explained what was going on same as I did on Friday. He proceeds to tell me that this type of quote would need technicians to come out and do all the testing and that would take at least a half a day to a days worth of work to be able to generate that kind of quote. I asked if he could look at an outlet to see if looked like it was grounded properly or if there was any knob and tube present visually present in the house up in the attic he told me hes not able to do that. I then asked him what the purpose of him coming out today is and why both our time waswasted given that I explained this whole situation on Friday. He blamed his office receptionist saying that it is not the receptionist role to schedule a technician call versus him coming out. I explained we had another electrical company come out this week with technicians having no problems giving us a quote. This company has breakdowns in communication they waste your time to take off work. I would have had no problem paying for a quote today, had it been setup that way. He was insistent I wanted a free quote. The company just had a failure of communication and what should have been done today. He also informed me he is the vice president of the company. If thats the case I would keep that info to myself, As a VP hes not accepting responsibility.
Mar 17th, 2024

Jan 20th, 2024

Absolutely terrible customer service. Rushed me off the phone, would'nt listen to what I had to say. Would not recommend this company at all!!
Jan 1st, 2024