Monro Muffler Brake & Service

This is fantastic place to take your vehicle. They really care about their customers. Tom diagnosed the problem with our car quickly and gave us an estimate quickly as well. He has a deep knowledge of cars and really cares about doing good work. He did the diagnosis and estimate without charge which was amazing, and gave us sound advice on whether to repair our old car or not. We would come back in a heartbeat. Thank you, Tom!
Sep 13th, 2020

They got me in and out I only came for a oil change and the girl seen that my muffler was kinda messed up so she fixed that for me at no extra charge thanks monro 💯 appreciate it I will be back
Aug 21st, 2020

i was greeted wi tr h a pleasant smile & asked to have the air checked in my tires and it was done and I was told how much air was in each tire
Jul 23rd, 2020

Bad customer service I didn’t like the male employee with a scaring on his face, nor did I like the female that answered the phone no one ever called me about my vehicle I had to call twice dropped it off before opening at 8:30a called about it 11a no call to troubleshoot my issue called back at 3p car was ready no one ever called me and My car still needs to get repaired. All day oil change.
Jul 6th, 2020

As I prepare to bring my vehicle in for regular maintenance and follow-up i noticed that i could rate our local store. This is the most trusted shop on Cleveland's east side. Special thanks for professional know how and common sense service.
Jun 6th, 2020