Taino Restaurant & Catering Service

Always close
Apr 10th, 2022

Dec 26th, 2021

Sep 27th, 2021

Place is closed during business hours with no explanation anywhere.
Sep 13th, 2021

We called at 5:30pm on Friday and placed our order for our 2 person 1 toddler family. The person operating the phone sounded irritated to be taking the order. At the end of the order placement she said they are out of empanadas. She said they were backed up and would call us in an hour when it was ready. One hour passes and there is no call. We called back one hour and fifteen minutes later and the same depressive, bored person answered and said it would be maybe another 40 minutes. She had no idea when our order would be ready. Its like she had no experience with this work. We canceled our order. Dinner at 6:30 (ordered at 5:30pm) turned into pizza at 8:30pm, maybe later, not Puerto Rican food. 1. This phone operator is an excellent case for online ordering menus and also online therapy. Talking to her made me feel less hopeful about not only dinner but making phone calls in general. 2. Its unacceptable to run out of empanadas Friday 5:30pm. Were these stuffed with crab legs or a rare mushroom? No. You can fill an empanada with broken glass or clay pigeons and its still an empanada. They should have enough empanada dough present to feed the Boyscouts of America. When would they not need an excess of empanada dough? Its like asking someone if theyd like more lemonade. Dont ask, just bring it. Im giving an extra star because my husband said Im being harsh. Id like to deduct a star for the operator also not understanding my husbands Spanish accent when he was ordering food from a place where Spanish language is native. Boo.
Oct 27th, 2021