Chanelle's Treatz

Great cupcakes and wonderful service. The staff is professional and very willing to work with the customer to get everything right.
Apr 20th, 2022

Anyone considering ordering a cake from this establishment PLEASE DON'T I REPEAT DON'T! I should have taken the bad reviews more seriously and done more homework on this so-called cake shop. Before I get to the bad, I will start with the good. I met Chanelle for the first time last Friday to pick up my son's Birthday cake. I'll say she's polite and professional as far from a business standpoint. She greeted me as soon as I came into the store. Chanelle gave helpful instructions on how to preserve the cake and cutting as well. She even helped me get out the door because my hands were filled with the amazing-looking treats so I thought. Now to the bad news, my son's birthday party was scheduled for the same day I picked up the cake. Now fast forward to cutting the cake time. My wife and I noticed the cake had the wrong flavor. I order a vanilla and chocolate cake, Chanelle made a dry flavorless marble cake that tasted like banana cornbread. Because the texture was very bad, it was unbearable to eat. The frosting was heavy with a dye that had a bad aftertaste. I also purchased her party package. Chanelle party package came with a lot of treats cupcakes, pretzels chocolate-covered cookies, etc. All those treats were awfully sweet and unbearable to eat. The pretzels were stale like they were pre done and sat in the refrigerator for two weeks. When my wife and I tasted the product, we were embarrassed to serve out Chanelle treatz. I have one suggestion for Chanelle, to focus on all aspects of your business, number one is the product. It doesn't matter if your designs are good but the PRODUCT IS AWFUL! Future customers/victims, please read Chanelle customer policy carefully! I wished I did.
Apr 8th, 2022

The cake was hard and was tasteless. Nun of the kids would eat my daughter was very disappointed in her birthday cake.Ive gotten better at a grocery store the cake tasted like baking soda.not worth $75 at all.But it was pretty.
Mar 27th, 2022

We ordered off door dash and we loved it
Feb 12th, 2022

Wow! Just. Wow! I tried their small cheesecakes and I'm floored. I love the fact the small cheese cakes are in a closable plastic container and they are spoonable. My first taste of the strawberry crunch, I was blown away! The cheesecake is so light and fluffy. I could not believe that this is a cheesecake! The original cheesecake was not as light and fluffy as the strawberry, but was the perfect amount of light and creamy. The apple pie cheesecake, I felt the allspice was a tinge over powering, but overall fantastic none the less. I saw they sold dog treats as well and I just had to get a treat for my dog. The dog treats come in a cute plastic container with a screw on lid and they are various shapes. These dog treats are 100% Louie approved. I will definitely be ordering again from here and I am looking forward to the different types of seasonal cheesecakes they'll have in the future. I'm anxious to try their cupcakes. If their cupcakes are as good as their cheesecakes then they will forever have a loyal customer!
Nov 5th, 2021