DuraMend

Apr 9th, 2024

Feb 9th, 2024

Amazing work, highly recommended!
Dec 31st, 2023

Great work and very professional and priced reasonable
Dec 27th, 2023

after giving them every opportunity to make things right, they chose to ignore my requests and failed to make things right. Dropped off my Range rover classic with imported leather covers for a simple recovering. Also dropped off doorcards for porshce as well at this time. After getting home with the range rover, I realized the hard seat backs were not installed, so I called them up. They said they meant to call me before installing the seat covers to address this, but they didnt.... after I had already paid and things were done. I asked if they can fix this by tightening the seat covers, or installing the hard covers over the top, they said no. They gave me no solutions at all and asked them to call me back in a day or two with options. They didnt get back to me for a week so I called them up, they said they cannot fix the seats (even though they are supposedly an auto upholsterer) and that the best they can do is install diffrent covers that are meant to work with the hard seat backs. I then asked them if they can just do some sort of partial refund, or even credit towards the door cards that I was going to have them do, they said the owner doesnt want to give any sort of refund. Icing on the cake was that they then said they cannot re-cover the Porsche door cards that I provided already uninstalled from that car. I wouldnt trust these people with anything further work, and it's horrible business practice to put out poor quality of work and then tell the customer they cannot do anything to make it right.
Jan 12th, 2024