Keis George LLP

You would think with all the subrogation money they receive they could hire people to answer and return phone calls. I pay religiously every month but I haven't received a payment balance in a year. If you owe them money they perceive you as being trash and not worthy of respect or cooperation.
Jul 1st, 2023

Im being sued but the staff is very disrespectful with handling my case my case is 8 years old the accident was their customers fault and Im being held accountable because my insurance payment made me lapse because it was late They all seem to have nasty attitudes because I owe Im sure but when trying to pay they shouldnt be so disrespectful
May 16th, 2023

This place is unbelievable, truly. I spoke to Erin over a month ago about setting up payments to get my license reinstated. Theyre set up, paid the $1000 down payment fee. Was told to give it a couple of weeks to update on the BMV system and then I could pay my reinstatement fee, get my SR 22 set up and be able to drive while making the payments. Literally a LIE. I just came back from deployment and tried to come onto base and received a violation because there was NO paperwork submitted by this firm stating anything like that. Ive been trying to get in contact for 3 weeks and no return calls, NOTHING.
Apr 10th, 2023

I was speaking to a woman over the phone by the name christine, I believe. She was very rude and did not want to be cooperative. It looks like this is a regular thing for this branch. People need to take their business elsewhere
Jan 29th, 2023

This office is very, very rude. They all answer questions like they are short of patience. If you do not want to be at work then you should just quit. It is not necessary for you to always be nasty acting. I called and I was transferred to a woman named Shannon. She apparently thinks shes too good to return phone calls because you have to call a million times (she finally called back ONCE out of all of the times I have called) Theres also always some black girl who answers the phone and answers your questions as if youre stupid and should already know the answer. (I know shes black because some black people tend to get smarty when they feel they have a position of some sort). I had to talk to 3 different people just to know if my fax was received. The black girl was one of them. She asked me for my name not my file number otherwise I wouldve had it ready. I asked her to give me a minute to get it and she said hello, did you want to call back in with that information because I cant just hold the phone My question is What are you being so nasty acting for? She acted like I had her waiting for several minutes but I didnt. Needless to say I just hung the phone up on her. I had to call back in just to give my file number and ask the SAME question that was never answered in the first call. Some woman answered the phone like she was short of patience as if I was wasting her precious time. She was very nasty acting as well. This is literally the worst crew of people I have ever encountered. They are very despicable and rude. I understand its not you so you do not care but you never know what position you will find yourself in. If takes all of that for you to work then maybe youre paying just a little too much.
Jun 5th, 2023