Severance Restaurant

Horrible service and food mediocre. We were there last evening for Valentines show. We arrived at the restaurant at 4:45. We ordered the special for the evening. We were first customers in the restaurant. Salad, soup and entrees came quickly. We waited 45 minutes for our desert to arrive(cheesecake). Our waiter Daniel while friendly enough never checked back with us he was either very overwhelmed or just clueless as to how to wait on multiple tables. We were actually the lucky ones as most of the couples around us did not even receive their entrees. The concert started at 7 and we were finished with our meal at 7:45. I would never recommend this restaurant to anyone. We paid to much for the service and meal. We will not be back!
Jan 15th, 2020

I got charged $876.96 for a $92.88 bill. Tried calling to rectify the problem with no response. I only got the answering machine.
Dec 18th, 2019

Location, location, location -- and good food and service! Have you ever had tickets for a concert at Severance Hall, had dinner somewhere else, and hardly enjoyed the meal because you were concerned about getting to the concert on time? I have! So now I like to park in the deck at Severance and dine either at the Severance Restaurant, or Michelson and Morley next door to the concert hall, but both accessible from the same underground parking. ENJOY dinner, knowing your car is safely parked and you can stroll to your seat for the concert. Service and food are both excellent at both restaurants. You can eat more cheaply, but if you have already planned a nice evening out, make it less stressful by dining at the Severance Restaurant, or Michelson and Morley. I do!
Aug 5th, 2019

The food is disgusting and the service even worse. My recommendation: take a trip to the Opera in Munich and see how Dallmayr does it!
Jun 24th, 2019

I'd give it 0 stars if I could. We had a 5:30 reservation before the 7:00 concert on Valentine's Day. We ordered an appetizer, a glass of wine and a soda and our entrees. I was looking forward to dessert. The servers brought our appetizer and drinks. Our waiter, who seemed to have a great personality, only came out after that too tell the nice lady next to us that they were out of scallops (which were on the price fixe special menu for the holiday) at only 6pm. They had not been open that long and had a long night ahead of them. Next, I hear another waiter tell the bartender they need to 86 the fillets... my meal of choice for the evening. Tick....tick...tick... 6:30....no entrees.... concert starts in 30 min..... 6:45 we cancel our entrees and went to hear the orchestra on empty stomachs.
Jun 24th, 2019