TriHealth Good Samaritan Glenway Sleep Center

I hope my bill from this business is HIGHLY prorated!!!! I received a sleep evaluation from here back in March of 2018 stating that I needed a CPAP, nobody from here ever contacted me about it I guess it's also my fault for not contacting them, but I truly thought they would have contacted me if I needed anything else. My new primary caregiver recommended me to this place (again) for another sleep consultation (in Feb). I set a new appointment with an administrator who sounded like she did not know what she was doing, so I was half expecting that there would have been a ball dropped on the appointment. Using the results of my old sleep test, I was told that I should have received a CPAP four years ago. If sleep apnea is that big of a health concern, then why wasn't somebody already on top of this years ago? The staff was very helpful this time around, and they said they're going to try to hurry the process along. But now I'm waiting on the CPAP supplier I guess (since I've already waited four years) why rush it now? This is not the way to run a business, much less a healthcare facility.
Feb 21st, 2022

They never answer the phone and rarely return calls or answer MyChart messages. They dont respond to pharmacy requests either.
Jan 1st, 2022

Can't get anyone on the phone.... been trying to reschedule an appointment for 2 weeks and no phone call back.... finally able to he off work to do a study and I can't get anyone to answer the phone or call me back... very unprofessional
Jul 17th, 2021

Apr 19th, 2021

Dr Pullen has been great from the word go but her staff has been extremely helpful, specifically RN Julie and Michelle at the frobnt desk. While it is hard to get hold of someone due to such a busy practice and Covid-19 both went to extraordinary efforts to help me with insurance problems I was having and perscription problems. Julie's dedicated efforts and thanks to Michelle's expertise in records and faxing etc were both extremely helpful to resolving my problems. Dr. Pullen's staff is awesome and behind every great Dr is a great support team, said the grateful patient!
Jul 15th, 2020