Victory Wellness & Medspa

I purchased a tattoo removal session through Groupon. I have had to reschedule going on three times now. The first time, I was not put into their system for an appointment but thankfully I called early before my appointment to confirm. The second time, I was told all appointments were cancelled for the Doctor and the third time, I received a late call stating I needed to call back ASAP and reschedule due to the machine being down. This all taking place before any appointment has happened and it being an hour from where I live.Very frustrating to say the least.
Apr 3rd, 2022

Jan 9th, 2022

I was going in for skin discoloring to my face I was talked into doing laser hair removal for my upper lip and a halo. Was offered a special if I got the laser hair removal and halo she would cut the price of the hair removal from 110$ to $50 and give me 2 free sessions. Which I agreed however doing the first removal that day I had to ask her if I should remove my makeup before she started which she said yes ( I wouldve thought she would of done this to begin with) second session she did not wipe or ask me to wipe my makeup off I had to ask her again. Which she replied (oh your wearing makeup ya sure remove it) then she rushed my treatment and didnt do my full lip. I ended up getting a reaction to the area she treated me for and had a dermatologist inform me not to go back there again. After telling them this they replied with do you want the dr to check the area? Seriously? No if I got this issue because of her. She was also very rude to her own staff which you can tell they walk/work on eggshells. I cancelled my halo due to poor interactions with the dr. Now shes refusing to give me my money back and charged me full price for the two halfa** lip sessions she did and is trying to only give me $505 back for in store credit. Seriously? Better business bureau here we come. I gave them a 1 star due to not being allowed to not give her a star. Stand clear of this place!!!
Apr 3rd, 2021

Had the best experience here for laser hair removal. The staff is very friendly and nice and the service and price are great. I saw a negative review and I just cannot believe it. This place is amazing! Dont listen to the haters.
Feb 4th, 2021

This is the most amazing medspa in the Cincinnati area. Incredible and nice staff, great service and the results are great! Thank you.
Jan 7th, 2021