Mt. Healthy Family Practice

Bry Charley _{on Google}

Nov 1st, 2022

The Appointment setters are ridiculous! Talk crazy and think they know your schedule better than you!! Margaret to be exact! Each time I speak to her its an issue! Customer service training is very much needed!!! This establishment went down hill completely! The new building is just a facade!! Finding a new doctors office for my family. Kids and adults! Its nerve wrecking trying to set appointments with unprofessional people.

Monique Shepard _{on Google}

Aug 18th, 2022

Very confused and unprofessional DO NOT TAKE YOUR KIDS HERE!!

Mark Reis _{on Google}

Aug 11th, 2022

Very unprofessional office. Making an appointment means nothing at this location. If you arrive 30 minutes before your 2:45 appointment, they will take you ahead of the person that checks in 10 minutes before their 2:30 appointment, and then make you wait an addition 12 minutes (2:42) before they come and get you, very disrespectful. The computer system they use is antiquated compared to other medical offices I have gone. You have to make your appointments by phone rather than online. Again, inconvenient. The worst part is Dr. Collins seems to be a good doctor, he is unfortunately is surrounded by a terrible staff.

Debra Parrish _{on Google}

Aug 27th, 2021

My sister has this female as her PCP; however, she has been unable to get her diabetes medicine from this PCP for months. Consequently, my sister had to go to ER due to diabetes related illness; she was advised to seek out another PCP. More recently, her sugar levels were so high, her rheumatologist provided a referral to a diabetes specialist who addressed her medical needs immediately. My concern is whether Dohn is being negligent deliberately or if there is a skill deficiency - either way it is detrimental to patients, and could result in the death of patients.

Angela Tritsch _{on Google}

Jul 25th, 2021

Dr mercy brew should NOT be doctor especially with children