Bed Bath & Beyond

I placed an order on the BBB website and 13 days later the items still have not shipped. Customer service has no idea what to do. Spoke on the customer service line with an individual as well as two separate occasions spoke to someone via text message customer service. Each time I spoke with someone it took at least 10 to 15 minutes for them to even gather information about the order even though the order number was given. The item was listed as shipped but had still not left the warehouse. Had to cancel order due to items being a birthday gift and not reaching deadline after total 13 days. The final message to me before issuing a refund is that You should expect not to receive your items for at least 14 to 24 days due to high volume. I get my Amazon packages in two days tops. We will not order online with them again.
May 11th, 2021

Going oit of business sale was great!!!
Feb 20th, 2021

Sad to see it go..
Feb 11th, 2021

Another store that is closing their doors for good, sad.
Feb 10th, 2021

Shutting down and the prices are not the "deals" that they claim.
Feb 5th, 2021