Chamber of Commerce

      Glass America-Cincinnati (Reading Rd.), OH

      ( 15 Reviews )

      Glass America-Cincinnati (Reading Rd.), OH
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      Chamber Rating

      Verified Member
      4.5 - (15 reviews)
      11
      3
      0
      0
      1
      Read Our 15 Reviews

      Chamber Rating

      Verified Member
      4.5 - (15 reviews)
      11
      3
      0
      0
      1
      › ‹
      • Princess Crenshaw

        On Wednesday, January 17th, we received a call stating our vehicle was ready. I expressed my concern with the lack of communication and how we went from not having the vehicle for 1 day to 6 days. I was met with defensiveness, excuses, and no accountability. I was told GA reached out to us when we missed our appointment. I expressed how we had an evening drop, and the car was there. I was then told they did not know that. I questioned how the key was removed from the lockbox, but they didn't know the car was there. Again, no accountability. No ownership. Based on the security features on the vehicle, we can see our car was not accessed by GA until 1/16 at 3:05PM (5 days). It took six days for our vehicle to be serviced and returned. We lost revenue and still haven't received an apology. Very disappointed in our Glass America experience.
        Jan 20th, 2024

      • B A

        Technicians very professional and courteous. Office staff very friendly. Highly recommend this place.
        Jan 14th, 2024

      • Walter_The_GSD


        Aug 18th, 2023

      • Terrica Stewart


        Oct 4th, 2022

      • Steve Wells


        Sep 15th, 2022

      Read Our 15 Reviews

      About
      Glass America-Cincinnati (Reading Rd.), OH

      As one of the nation's largest auto glass and windshield replacement and repair businesses, Glass America has been keeping cars, trucks and vans safe on the road since 1999. We work with all insurance companies to handle your claim efficiently and we offer a lifetime warranty on workmanshipGlass America is independently owned and operated, with repair facilities throughout the country. We have a complete inventory of OEM (Original Equipment Manufacturer) quality, windshields, door glass, back windows and supplies for every type of vehicle. Whether it's domestic, foreign, passenger, or commercial, let Glass America be your one stop auto glass solution for all years, makes and models. From complete windshield replacement and installation to small chip and auto glass crack repair, Glass America does it all. We offer same day scheduling and our mobile service will repair your vehicle at your home or workplace for no additional charge.

      Contact Info

      Questions & Answers

      Q What is the phone number for Glass America-Cincinnati (Reading Rd.), OH?

      A The phone number for Glass America-Cincinnati (Reading Rd.), OH is: (513) 880-8709.

      Q Where is Glass America-Cincinnati (Reading Rd.), OH located?

      A Glass America-Cincinnati (Reading Rd.), OH is located at 10800 Reading Rd, Cincinnati, OH 45241

      Q What is the internet address for Glass America-Cincinnati (Reading Rd.), OH?

      A The website (URL) for Glass America-Cincinnati (Reading Rd.), OH is: http://glassusa.com/locations/OH/Cincinnati-reading-rd?client=4100-144&campid=2000

      Q How is Glass America-Cincinnati (Reading Rd.), OH rated?

      A Glass America-Cincinnati (Reading Rd.), OH has a 4.5 Star Rating from 15 reviewers.

      Ratings and Reviews
      Glass America-Cincinnati (Reading Rd.), OH

      Overall Rating

      Overall Rating
      ( 15 Reviews )
      11
      3
      0
      0
      1
      Write a Review

      Princess Crenshaw on Google

      image On Wednesday, January 17th, we received a call stating our vehicle was ready. I expressed my concern with the lack of communication and how we went from not having the vehicle for 1 day to 6 days. I was met with defensiveness, excuses, and no accountability. I was told GA reached out to us when we missed our appointment. I expressed how we had an evening drop, and the car was there. I was then told they did not know that. I questioned how the key was removed from the lockbox, but they didn't know the car was there. Again, no accountability. No ownership.
      Based on the security features on the vehicle, we can see our car was not accessed by GA until 1/16 at 3:05PM (5 days). It took six days for our vehicle to be serviced and returned. We lost revenue and still haven't received an apology. Very disappointed in our Glass America experience.

      B A on Google

      image Technicians very professional and courteous.
      Office staff very friendly.
      Highly recommend this place.

      Walter_The_GSD on Google

      image

      Terrica Stewart on Google

      image

      Steve Wells on Google

      image

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      Overall Rating

      Overall Rating
      ( 15 Reviews )
      11
      3
      0
      0
      1

      Write a Review

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