South Franklin Circle

South Franklin Circle
Yext Power Listing.

Chamber Rating

Verified Member
3.5 - (14 reviews)
6
2
1
3
2
Read Our 14 Reviews

Chamber Rating

Verified Member
3.5 - (14 reviews)
6
2
1
3
2
  • Liz

    The is no physician on the premises. The nurses office is staffed only three hours every morning, only on weekdays. Elderly residents, who are in independent living apartments, who may or may not drive, who need a physicians care, are completely on their own to seek a physicians care off campus.
    Feb 28th, 2024

  • Rosemary Jackson


    Jun 7th, 2023

  • Ashley Peterson


    Oct 7th, 2022

  • Anthony Oliverio

    Ive been at resident at South Franklin Circle for over seven years. During that time, my appreciation for the Staff and attendants has increased substantially. Each person with the most menial duties to the top of the Administration has always been friendly, attentive, and accommodating. During that period the resident population has increased dramatically and yet staff almost always knows each person by name. Despite the Covid-19 environment, the food service has maintained a high level of quality, turning on their heels from restaurant dining to a timely delivery service to each residence. Special arrangements have been made to allow exercise and swimming programs to continue while maintaining social distancing. The Campus is well maintained and neat. Living quarters are spacious!
    May 21st, 2020

  • Jeff Berry

    Really really check into this place before you let someone you care about enter this place .yes it is a beautiful facility but the level of care is not there. Had a loved one here while still in private quarters care givers came in to watch her husband while she went shopping and they stole her jewelry .Later is was in the Crane center that is when it really got bad monthly bills ranged from 17 K to 22 K per month He would push the button for help to relieve himself in several occasions he soiled himself . Please do your research. This place charges like the Ritz or Four Seasons. But the service is that of a Motel 8.
    Apr 23rd, 2020

Read Our 14 Reviews

About
South Franklin Circle

Set upon 90 gently rolling acres of tranquil ponds, woodlands, green spaces and trails, South Franklin Circle offers quiet independent living surrounded by natures stunning beauty. Our charming New England inspired community provides a truly engaging lifestyle with bright and spacious living options featuring walk-in closets, fireplaces and patios. Within walking distance to the shops, restaurants and galleries of Chagrin Falls, you can easily enjoy the quaint and friendly neighborhood we call home. At South Franklin Circle you can live the life you choose with the peace of mind that youcan rely on a nurse available 24 hours a day, seven days a week should an emergency arise.

Contact Info

  •   (440) 247-4789

Services

  • 24 hours / 7 days a week support
  • Art studio
  • Health and wellbeing programs
  • Pet-friendly
  • Relaxing day spa
  • Salon services

Specialities

  • Independent Living
  • Memory Care Support
  • Rehabilitation Services

Questions & Answers

Q What is the phone number for South Franklin Circle?

A The phone number for South Franklin Circle is: (440) 247-4789.


Q Where is South Franklin Circle located?

A South Franklin Circle is located at 16600 Warren Court, Chagrin Falls, OH 44023


Q How big is South Franklin Circle?

A South Franklin Circle employs approximately 20+ people.


Q How is South Franklin Circle rated?

A South Franklin Circle has a 3.5 Star Rating from 14 reviewers.

Ratings and Reviews
South Franklin Circle

Overall Rating

Overall Rating
( 14 Reviews )
6
2
1
3
2
Write a Review

Liz on Google

image The is no physician on the premises. The nurses office is staffed only three hours every morning, only on weekdays. Elderly residents, who are in independent living apartments, who may or may not drive, who need a physicians care, are completely on their own to seek a physicians care off campus.

Business Response on Google Mar 10th, 2024
Thank you for sharing your concerns with us, we would like the opportunity to speak with you about your comments to better understand your specific concerns. Your contact information isn't provided, however, we welcome contact with our VP of Marketing and Sales - email at [email protected]. We do think it is important to share that while the nurses are in the clinic each day, they are also available by phone and out and visiting residents in their homes on campus. If they are not available, we have additional clinical resources, such as our medical director that visits each campus to provide clinical oversight in addition to our chief clinical officer. On campus, we also offer social work support to help residents find needed resources like physician's care and transportation. The care of our residents is our priority, and we welcome the opportunity for information that would assist us in making future improvements.

Rosemary Jackson on Google

image


Ashley Peterson on Google

image


Anthony Oliverio on Google

image Ive been at resident at South Franklin Circle for over seven years. During that time, my appreciation for the Staff and attendants has increased substantially. Each person with the most menial duties to the top of the Administration has always been friendly, attentive, and accommodating. During that period the resident population has increased dramatically and yet staff almost always knows each person by name. Despite the Covid-19 environment, the food service has maintained a high level of quality, turning on their heels from restaurant dining to a timely delivery service to each residence. Special arrangements have been made to allow exercise and swimming programs to continue while maintaining social distancing. The Campus is well maintained and neat. Living quarters are spacious!

Business Response on Google Aug 30th, 2020
Thank you for your review of South Franklin Circle, Mr. Oliverio!

Jeff Berry on Google

image Really really check into this place before you let someone you care about enter this place .yes it is a beautiful facility but the level of care is not there. Had a loved one here while still in private quarters care givers came in to watch her husband while she went shopping and they stole her jewelry .Later is was in the Crane center that is when it really got bad monthly bills ranged from 17 K to 22 K per month He would push the button for help to relieve himself in several occasions he soiled himself . Please do your research. This place charges like the Ritz or Four Seasons. But the service is that of a Motel 8.

Business Response on Google Jul 25th, 2020
Hello, thank you for your review of South Franklin Circle. We always take the care of our residents seriously and we are looking into the events you described. We would like to learn more about your experience and would encourage you to reach out to [email protected], thank you.

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Overall Rating

Overall Rating
( 14 Reviews )
6
2
1
3
2

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