Farmers Insurance - Emily Koher

Has provided me with very poor customer service on a consistent basis. Not only does she not return calls or emails promptly, most of the time never returns them at all. Her brick and mortar location is rarely open. It's as if she doesn't really work for Farmers, it's that bad! I literally have only been able to get things done through customer service for months. I could go on and on about other aspects of her very poor service/no service at all, high prices, misinformation and unprofessionalism. However, you should simply avoid using this agent!
Jan 14th, 2019

Jan 18th, 2018

Emily was very kind and helpful ..I definitely recommend this place! Got car insurance for two vehicles and got better rates here than anywhere else..
Feb 25th, 2017