Rubber City McDonald's Office

Awful, McDonald's that were run by Guy Sr and now ran by his son have went downhill so fast. The stores are dirty, staffed by people who don't care and it seems impossible to get orders right. 2 days in a row a simple 3 drink order was wrong. When you tell them, they look at you and say " oh you wanted...". It's ridiculous. Especially the one in Bolivar Ohio, and on Erie Street in Massillon, Ohio.
Apr 4th, 2024

Went through the drive thru at the barberton location and I probably go there 3 or more times a week and the food is almost always cold something needs done to fix it. I called to let them know and I was hung up on. There's no reason to get Hung up on I wasn't even trying to replace my order I was on my lunch break
Mar 29th, 2024

Get off your BUTTS and do some MANAGING - and if that means those of you picking your nails high in the crystal towner need to get your hands dirty on-site to improve - then I'd say your customer base deserves it... YES staffing is tough - so DUST OFF YOUR WALLET as you have expected all the customers to do so - prices have gone up and service and RELIABILITY have fallen drastically...
Feb 2nd, 2024

Lots of issues with this particular rubber city McDonalds. Unfortunately I hate to say this, but I think its actually from management down. John Bick is a good owner. He just has inadequate personal.
Sep 17th, 2023

I want to understand how abusive managers are still allowed to keep their jobs???
Jun 9th, 2023