Menards

Horrible, you ask for help and the employees treat you terribly like if youre bothering them. If I could give no stars I would.
Mar 9th, 2024

Anything you need is here!
Feb 26th, 2024

Feb 19th, 2024

Love Menards so much to look at and have all the things I need
Feb 4th, 2024

I have never been to a Menards before, but I just moved to North Dakota and helping my dad remodel his place. I was told its worth the hour drive because local hardware store marks up their prices quite a bit and I would agree the prices cant really be beat other than Walmart which doesnt carry as much home improvement/hardware store products. The biggest complaint I have and why I rated a 3 and not a 5 is due to the outdoor yard pick up procedures. The sheet they give you has no instructions on where to go or even how to go about the picking up of your purchased items. So I was completely lost, being sent all over the place to pick items myself (I was under the impression theyd have it waiting for me) and then when I tried to exchange 2 pieces of 1/4 plywood for one sheet of 1/2 at the counter connected to the store, I was told they cannot do a return or exchang e and I would have to go up to the font of the store, do the return, then come back there. Thats absurd that your team back in the lumber dept cannot do returns for items that havent even left your facility yet! Once you figure out how to educate customers better and give your lumber guys more customer service power, youll get a 5-star rating from me!
Jan 26th, 2024