Vidant Healthplex - Wilson

Sep 7th, 2021

Aug 25th, 2021

Aug 13th, 2021

Friendly staff and my new doctor was more than willing to help me find out what my ailments is.
Jul 13th, 2021

They start out great, but it turns into constantly having to go back in for appointments that you were previously told were not needed just to get a refill, ignored MyChart messages and having your concerns blatantly ignored or dismissed. I had awful side effects from birth control and was told to wait it out for three months once I got to the appointment after spending days waiting for a message reply and being told to come in to get the prescription changed. I stated that the side effects were so bad it was causing me issues at work and missed days and was just told it takes awhile for your body to get normalized with it and after three months it MIGHT go away. It never went away and I just stopped picking up the prescription because the change was refused. I went in for a chronic infection and was sent home and told to come back the next day. Waited in the lobby the next day to be seen just to get a referral for surgery and was charged for both “appointments.” I went in to the urgent care part of the facility for the same infection but a year previous and the doctor didn’t even look at the area and told me it was nerve pain and was given steroids. It got so bad I couldn’t walk and ended up in the ER and was given heavy pain killers and had an emergency procedure done. They never updated my pharmacy information after I asked repeatedly each time I had to specify the new one and then ended up sending a refill (which took a week of fighting with them about over MyChart to get) to the wrong pharmacy. Once I told them it was the wrong pharmacy and had been for a year, they asked me if I could just drive three hours to pick it up instead of resending it to the correct pharmacy.
Jul 6th, 2021