Deloreto Enterprises, LLC

Lisa Mallard _{on Google}

Feb 5th, 2019

I have a 32' × 16' above ground pool and wanted a deck around the back and sides. A friend recommended this company, the owner is a friend of hers.
I'll try and keep this short, but after some recent events, I thought I should let people know what they may be getting into. My complaint is once the job was completed they did not sand down the wooden rail, my guests and I have received splinters when going up and down the steps. Three weeks after completion, the composite decking started popping up on the ends. I lvm for the owner, Tom, and one of his workers texted back that he was on his way. I was not able to go outside that day to meet with the guy as I had training scheduled. Since I could not, he asked to come later in the day. That was 7/3, today is 8/4. They never showed or called to say they could not make it(not the first time this happened). Several more boards have popped up since.
Another issue is that I asked them to put the pool cover on once they started cutting the boards around the pool. They did, but apparently dumped it all in the pool when taking the cover off. I ran the pool vacuum 5-6 times every day for three weeks straight. I have been using a net for the last month trying to clear the rest. I spent 3 hrs today. I also pulled 3 out screws, a couple pieces of large splintered wood, and sunflower shells.
A few other details, I was told 3-5 days for the job, it took 2 1/2 weeks. They only work for about 5-6 hrs a day. Every afternoon I picked up screws, cigarette butts and cellophane wrappers out of my yard.
These are extremely nice guys and they try to give you want you want. However, I expect them to fix the rails and flooring. I expect follow-up. I have pictures but don't seem to be able to add to the post.
These guys are most likely good at other construction work, but before hiring I suggest getting a few things in writing. Also, I work from home and every day I was texted 5-6 times a day to step outside so they could ask something. Most could have been resolved through text, so if you are not going to be home to do this all day, I suggest going with another company .