Huddle House

Russ Watters _{on Google}

May 15th, 2022

We went to the Waynesville NC Huddle House today (Mothers Day) it was THE WORST experience That we have ever had at a restaurant! EVER!!!
We we there for over 45 minutes and our food order was never even taken!
We ordered coffee and water never got water nor sugar or cream either!
We didnt even get utensils!
I got up and got my own napkins and cream and was jumped on for helping our waitress out because the district manager was there!
Our waitress took (5) five other tables orders before never getting our order to even put in!
I asked for the district manager who happened to be there, we waited 15 minutes but, never came to see us either! Lost a customer today because we walked out never getting sugar for our now just cold cup of coffee!
Yes!!! You may contact me....by all means do so (please)
For just a Follow-up! ** Now.......
If you want to have your goal to offer best-in-class service and homestyle food you should go to the Buttered Biscuit just down the road and see what a Best In Class restaurant really looks like! It was packed too and the service exceeded our expectations!
Service was 5 S Service there!
I even got three coffee refills and the sugar and cream were both already sitting on the table, no waiting for it!
What a concept Huddle House!

Nicholas Hurstfield _{on Google}

Apr 29th, 2022

I have never had a good experience at huddle house. And today was no different. The sign on door says 7-3. Went in at 2. Everything was shut down at 1:30. No orders and kicked to curb. I asked about the sign and the lady standing at the front door smoking a cigarette had the nerve to pull an attitude over a simple question. I now understand why flying j removed the huddle houses from their locations. Useless place and useless people employed. Save yourself the time. Far better places at an affordable price with 100% better service.

Charles Derouchie _{on Google}

Apr 28th, 2022

Me and my husband were heading home from a day trip and wanted to sit down and have a nice meal. Walked up and saw the sign that said open till 3pm. We were like ok it only 02:08pm we should have enough time to order and eat. Walked in and there was no one around we sat ourselves at the bar and grabbed menus to look at. A woman worker walks out of somewhere and looks at us and goes outside to smoke a cigarette. About 2-3 minutes later a man came out of the back and stated that they had shut the grills off some time ago as they are now cold. We simply asked why its not even close to 3pm. To which we got no reply. We left and the female worker was still outside and she said hi to us as we left. We asked her about the sign and she got defensive about saying that there was only two workers. She tried to offer my husband a job rudely. We left and will not be going back to any huddle house anymore.

Lee Roy Bam-Bam Richardson II _{on Google}

Mar 2nd, 2022

We were on the way home from a weekend getaway and needed some breakfast! It was really busy and there was only 1 waitress! She did the best she could with everyone. The food was OK at best, that said it did hit the spot! Id prolly stop in again next time im that way!

Shelby Smith _{on Google}

Feb 25th, 2022

One of the worst places I have ordered food from! They advertise a new pick up window to the side, which is convenient with COVID. I was notified what time my order needed to be picked up. I arrived at the pick up window 5 minutes prior to pick up. There was 2 people dining in so they were not busy at all. I sat at the pick up window for 15 minutes while the waitress sat in the booth next to the pick up line....oblivious that I was even sitting at the window. I ended up having to go inside to pick up my order. I get home and everything was way over cooked. All three pieces of sausage could break a window. NEVER AGAIN!