Schwartz Plumbing Company

Service: Plumbing leak detection
Jun 9th, 2023

I called Schwartz when I didn't have hot water in my home and I was unable to lite the pilot of my water heater. They came quick for an emergency call, which I appreciated. I'm giving two stars because I feel like I was being taken advantage of. Within seconds, the tech who came said I needed a new water heater. With the unit being 9 years old, I understood and was ready to replace it. However, I was quoted around $4,000 to have the work done, which seemed extremely high. I ended up going with another service that cost $1,700 in total including the new water heater and service. My main issue with Schwartz is that the reason my water was cold was because the main gas line was not operating, not that the unit failed. The tech went out to where the main gas line is, and instead of telling me that I simply needed to turn my gas on (my own first time homeowner mistake), he immediately gave me the large quote. With what I know now, I'd expect for the gas supply to be the first thing a tech checks when working with a water heater. So either he did know and wanted to charge me for a new unit anyway when I didn't need it, or he didn't know and didn't do his due diligence.
Jun 8th, 2023

Horrible company. There was a job I needed done that would take no more than 45 minutes and $50 of parts. The guy came to look and then said he would write up the charge. Then he come back inside from his truck and says it will cost $850!!!!! I ended up doing it myself for the $50 of parts and the 45 minutes. So they wanted $1200/hour. AVOID!!! Service: Plumbing leak repair
May 30th, 2023

Service: Plumbing leak detection
May 11th, 2023

Joe Stokes and Justin Gloss arrived this morning and looked at my garbage disposal. It was beyond repair. They installed a new garbage disposal and also discovered an electrical problem. Upon review the electrical problem was minor and Joe was able to fix it easily - saving me another service call from an electrician. I've used Schwartz Plumbing for many years and have always had good, reliable service. Joe and Justin were professional, courteous and explained everything they needed to do. Thank you both for fixing my disposal ! Service: Garbage disposal installation
May 6th, 2023