Wakefield Family Medicine

Since my earlier review has been deleted (no doubt by spending a lot of money to get some sort of legal team to delete it), I will re-write it. And I will continue to re-write the negative post until Dr. Belcea fixes his issues with his front office.... We had been patients with Dr. Belcea for more than a decade, and he himself was a great doctor. But then he started taking on more clientele, got really busy and took on a new front office staff. His policies changed, much for the worse. If any of our children didn't come in for a yearly visit, whether they needed it or not, they were dropped as patients. Emergency same-day visits were no longer allowed. And they became much more rude and non-responsive to my family's needs. So, they became yet another cookie cutter doctor's office with nothing special to offer above and beyond any other doctor's office. Oh, wait, they did develop an elite service that only applied to individuals that decided to pay more money, and paid a lot more attention to those individuals than their "regular" (poorer) patients. That leaves a bad taste in your mouth, like you don't matter if you're not one of the elite patients. Find a place where average people matter, you'd be better off.
Sep 4th, 2018

Never in my life have I come across a more rude staff. I have been going to this doctor's office about 5-6 months with frequent visits due to a health problem I have. On my last, and I do mean last ever visit, I arrived 10 minutes late and was told I couldn't be seen until Monday (it was Friday morning, 8:40 to be exact appointment was 8:30). I tried explaining I had gotten no sleep due to my busy load with work the night before and apologized for being late and asked to be squeezed in at some time over the next hour. Three hours later, yes three!, I was told they were taking lunch and I had to leave the office. Horrible service very obvious this doctor does not care about his patients or business.
Jan 29th, 2012