Berkeley Cafe

Its not even open, will be open again in 2024
Nov 30th, 2023

Oct 20th, 2023

Oct 18th, 2023

Oct 16th, 2023

Do not eat here.... Couple of things with this place that needs improvements....my background is customer service just an fyi 1- I walked in and it was not that busy in a Sunday evening..I waited by the counter so I can place an order, I was standing there and was not acknowledged..bartender walked by couple times, what looked like a manger dude walked by few times..I had to call the bartender over who then asked the other dude to take the order. 2- ordered a simple sandwich, an BLT to go 3- Took more than 25 min for that order to be completed 4- While I was waiting, I overheard a patron at the bar who was supposed to be eating a veggie quesadilla be shocked when she finds out more than halfway thru that it was chicken. She went to the bathroom to vomit it out...yikes..meanwhile the cooks and staff arguing back and forth about how the ticket said " protein " on it and what that is supposed to mean. This error falls on the order taker as they didnt punch in the correct order. Very poor to argue infront of customers..I went outside afterwards 4- Manager dude brought the order outside amd did acknowledge it took long and apologized for the wait which I appreciated. 5- Opened sandwich and it was a so small...like regular bread i could have bought...it had 2 pieces of bacon, one piece of lettuce and 2 tomatos and some mayo.I could have made this sandwich at home...and saved $11 ...and the bacon was not even cooked properly... My suggestion to the owner and managers is to provide better training on your POS , as this will eliminate errors ..second clean the floors, so dirty like it's been there for 20 years. I would recommend to stay away from this place!
Nov 7th, 2023