Dippin' Dots

I would have given this place another star had it not been for the older gentleman's attitude. We found a HAIR IN MY GRANDDAUGHTERS ICE CREAM!! When we took it back. The older gentleman grabbedbthe cup from my son with an attitude and just said "what do you want" with an attitude and threw the cup with the hair in the trash. What a nasty way to act with customers. I asked about them accepting cards because they had a sign saying no apple pay and no bills larger than $20, plus a young kid in front of us left with a free ice cream so we did not know if their machine was down. This gentleman's attitude was unacceptable.
Oct 23rd, 2022

I went a few weeks ago; it had a sign saying theyd be back in a moment. The older man working came back pushing a shopping cart with bags of dipping dots. He proceeded to place the ice cream in the freezer; he touched the trash can to move it out his way. No gloves, no mask; he then asked me what I wanted. I gave my order, and he grabbed a cup and started to stick his hand in the freezer to provide me with ice cream. I quickly stopped him and asked if he could use hand sanitizer because hed been touching a shopping cart and a trash can, and his response was, I would if I had sanitizer I dont think its wise to have someone serving people and they arent wearing gloves and not washing or sanitizing their hands. Sorry to say I wont return while hes working.
Apr 14th, 2021

Mar 24th, 2020

We tried the dots sundae we saw at carowinds thinking it would be the same! We were dead wrong! Guy that is always there had somewhat of an attitude over toppings! Now I know why we go to carowinds for dots NOT the mall! Very disappointed!
Feb 25th, 2020

Jan 22nd, 2020