Sears

Avoid this store! If it were only the Sears of 20 years ago, that sold reliable products. Their name is worthless now. We purchased a Kenmore refrigerator 3 years ago. We were told it is 'top of the line' and would last forever, but it didn't. It died after 3 years! It was at this point that we found out how many of these 'top of the line' refrigerators were dying....all of them. But yet these salesmen keep on pushing the product knowing that there is a problem. Fortunately, the parts that died were under warranty. Too bad sears only has 2 technicians for the entire Charlotte area. So yeah, good luck getting an appointment. Took A MONTH before a technician could come verify what we already knew. So he ordered parts, and well, it took another 5 WEEKS before he could come install them. Whatever you do, avoid SEARS altogether. Your time will be better spent going to 10 other stores than having to deal with the issues that Sears causes.
May 18th, 2021

Went to the eye center in the optometrist there they were all wonderful Will recommend to anybody who needs to get glasses
May 24th, 2019

Sad to see one of my favorite stores close at Carolina Place.
May 2nd, 2019

I can understand now why Sears is going out of business I went to their 75% off sale and left empty-handed because everything cost so much
Apr 22nd, 2019

Sears @ Carolina Place Mall is closing down. Sale from 50% to 75%. Shelves are pretty bare
Apr 19th, 2019