Lenovo
-
7001 Development Dr
Morrisville, NC 27560 - 855-253-6686
Hours
Chamber Rating
-
Stacey Anne
May 12th, 2023 -
Henry Juanes
Lenovo's website defaults to use your rewards points on orders. $717 stolen. I won't be doing any further business with this company.
Apr 11th, 2023 -
Sarahi Najera
My purchase of Lenovo Yoga 7i was a complete FRAUD!! I paid $1,630 dlls. I was able to send it back for repair after 3 months I bought it due to manufacturing defects, and what I got from the repair center was a different model and S/N with a dent right next to the headphone as if someone had hammered it. Im not even trying to do anything else with it like checking the software. Im afraid to do anything else. Why does Lenovo do this kind of shady business practices? I have lost a lot of personal time, money and missing deadlines from work trying to resolve these many issues. Unfortunately, I am stuck even with a replacement thats even worst than the original purchase.I called Lenovo several times, submitted tickets with pictures/evidence and they keep on closing my new tickets and ignoring me. If youre reading this review ***DO NOT PURCHASE*** anything from Lenovo. Im disputing this transaction with my bank and considering suing them for punitive damages.
Apr 9th, 2023 -
Shirley King
Terrible customer service
Apr 4th, 2023 -
Paul Feinberg
I have been a corporate customer of Lenovo before it was Lenovo, when it was owned by IBM. I sure wish it still was. Over these years, I am sure I have bought at least 50 or more computers. My credit score is in the exceptional range and my credit line is 6 figures. I contacted Lenovo to buy 10 computers. The transaction cleared on my corporate credit card. A few minutes later, Lenovo cancelled the order for fraud concerns. They refused to tell me why. I sent a copy of my passport and corporation annual report showing an active company in good standing. They refused to fix the issue or let me speak with someone. I asked to speak to a manager, they refused. What you read here is true, their customer service/support sucks and so does their after purchase care.
Apr 3rd, 2023
Contact Info
- 855-253-6686
Questions & Answers
Q What is the phone number for Lenovo?
A The phone number for Lenovo is: 855-253-6686.
Q Where is Lenovo located?
A Lenovo is located at 7001 Development Dr, Morrisville, NC 27560
Q What is the internet address for Lenovo?
A The website (URL) for Lenovo is: http://www.lenovo.com
Q How big is Lenovo?
A Lenovo employs approximately 20+ people.
Q What days are Lenovo open?
A Lenovo is open:
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Q How is Lenovo rated?
A Lenovo has a 2.9 Star Rating from 279 reviewers.
Hours
Ratings and Reviews
Lenovo
Overall Rating
Overall Rating
( 279 Reviews )Stacey Anne on Google
Henry Juanes on Google
Lenovo's website defaults to use your rewards points on orders. $717 stolen.
I won't be doing any further business with this company.
Sarahi Najera on Google
My purchase of Lenovo Yoga 7i was a complete FRAUD!! I paid $1,630 dlls. I was able to send it back for repair after 3 months I bought it due to manufacturing defects, and what I got from the repair center was a different model and S/N with a dent right next to the headphone as if someone had hammered it. Im not even trying to do anything else with it like checking the software. Im afraid to do anything else.
Why does Lenovo do this kind of shady business practices? I have lost a lot of personal time, money and missing deadlines from work trying to resolve these many issues.
Unfortunately, I am stuck even with a replacement thats even worst than the original purchase.I called Lenovo several times, submitted tickets with pictures/evidence and they keep on closing my new tickets and ignoring me.
If youre reading this review ***DO NOT PURCHASE*** anything from Lenovo. Im disputing this transaction with my bank and considering suing them for punitive damages.
Shirley King on Google
Terrible customer service
Paul Feinberg on Google
I have been a corporate customer of Lenovo before it was Lenovo, when it was owned by IBM. I sure wish it still was. Over these years, I am sure I have bought at least 50 or more computers. My credit score is in the exceptional range and my credit line is 6 figures. I contacted Lenovo to buy 10 computers. The transaction cleared on my corporate credit card. A few minutes later, Lenovo cancelled the order for fraud concerns. They refused to tell me why. I sent a copy of my passport and corporation annual report showing an active company in good standing. They refused to fix the issue or let me speak with someone. I asked to speak to a manager, they refused. What you read here is true, their customer service/support sucks and so does their after purchase care.
Overall Rating
Overall Rating
( 279 Reviews )Write a Review
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