USA Vein Clinics

Early on this was a good place to go. Not anymore. Be careful of the dates that say 5 star. Dirty and the dr couldnt do the procedure. Finally I had to stop and leave. Everyone that worked there was in the room watching. Then months later I got a bill for 1500 and there was nothing done. When I called their billing department they wouldnt give me an itemized bill and told me that insurance had sent me their check. I called my insurance straight away and was told that he had lied. No check wash issued since they were out of network. Weird because they had told me I would pay nothing since my insurance approved everything. Just please beware. I went elsewhere and got the procedure done with very little pain and with a dr that explained everything as I watched. In my opinion they are shady and unprofessional and they dont get your stuff approved they just bill you later.
Feb 29th, 2024

I'm totally this clinic is a disaster, they don't have communication between them, they don't even do what's best for them. I went for a treatment that they told me they would give me. That same day, a lady arrived demanding her treatment, the one they were going to give me, they gave it to me. she and me another if my information about my insurance told me if my insurance would cover my expenses they never sent me any bill if it weren't for me investigating on my own how much my balance was, which was very high and that I have to pay for my account because the insurance will not pay anything the services are totally and the staff are garbage nhe specified it is the vein clinic in mooresville nc I am very angry with the debt that They left me because the treatment was of no use to me
Nov 25th, 2023

I had an appointment for sclerotherapy in late June and the experience was absolutely inexcusable. Dr. Uzomba was incompetant and unprofessional. I sat on an examining table in a room that had poor lighting, and the overhead light that should have been used to closely exam my legs for small spider veins and for precise delivery of the treatment needle, was never utilized. He asked if I had spider veins on the back of my legs. I said I didn't know and he never asked to look, brushing right over it. Every time I would point an area of concern out he'd sort of laugh and say it was either too small or that he simply couldn't treat it, then repeat that it was all just "cosmetic." It was as if he didn't want to be bothered. My concerns felt minimized, the process felt rushed, and I did not receive proper treatment. I wasn't the only person to recognize this, as an individual from the front desk called me 5 minutes after I had left and said a refund was going to be issued due to Dr. Uzomba having barely used any of the solution I had paid for. Needless to say, a refund was never issued. Do yourself a favor and steer clear of this facility. Don't waste your time or your money.
Aug 31st, 2023

My mom had an appointment recently and everyone was very nice except the doctor. During her visit, he yelled at her because she told him the treatment was hurting her and asked if he could use more numbing cream. He yelled at her by saying " you can take this" and left her with a lot of pain after.
Jul 4th, 2023

I also give their customer service a ZERO (review wouldn't post without a score) Since USA Veins took over the Mooresville location it has been a  terrible experience.  There is a huge lack of communication between the scheduling dep., insurance and administration.  My care plan was set with Dr. Hansen and underway and when they took over it all fell apart.  I do not recommend this company.
Mar 19th, 2023