Newsom A M Agency Inc

The agent dropped the ball on us the client. Coming from out of state, we were not aware of NC laws, and rules. She didn't make us aware that our policy would change if we didn't provide her with NC licences. We found out through a letter. Another big mistake was I sent 2 payment for the house insurance, she took the first one and didn't tell me that I had send it 2x. I continued sending. A total of 5 payments and never received any calls to stop or to send it to a different address. I tried to call Heritage and couldn't get anyone on the phone. When I went to the Newsome office, I asked for the number to call and her replied was " I don't know if they'll talk to you" my reply was then who do I talk? She said " to the agent".
Jul 12th, 2020

Have been a Newsome customer for over 15 years and have always had personal service - they know their customers by sight and first name - and they will shop for the best price for the coverage you need.
Apr 14th, 2020