Clark Tire & Auto
Chamber Rating
-
PPurpBunni
Great people and great customer service!
Mar 21st, 2024 -
Wesley Dearman
Got my motorcycle inspected here a couple days ago. To be honest, I always get my bike inspected here. I called a bunch of other places that are closer to my house and they either don't pick up the phone or try to schedule me out too far. I just show up to Mr.Tire and I'm taken care of. These guys are great. Decent prices, too.
Mar 15th, 2024 -
Scott Lankas
Outstanding service, professional , courteous. I was in and out getting my tire repaired in 45 minutes and I was a walk-in took me right away.
Mar 2nd, 2024 -
Pam Cooke
Feb 26th, 2024 -
Greenebean0883
This was my original 1 Star Review - Where to start. Called ahead to schedule a rack and pinion and tie rod end change out. They confirmed me and I dropped it off the night before. It started getting later and later into the scheduled day with no call so I called them. They said they sent the tech home early and that it wouldnt be done that day. So I said Ill come get it Monday then, nope, the tech was off that day too. Had to wait till Tuesday. No big deal really except the lack of customer service. No one was planning to call me and tell me anything. They didnt even call the day it was done. I just stopped by right before closing and it was ready. Now the really bad part. Car still felt funny so I thought Id double check the work. I asked them to install Moog tie rod ends which they did but they failed to install the zerk fittings that came with the ends. This means I had a wide open hole in the bottom and they had not been greased. Fortunately I have a pack of fittings and corrected. Then I noticed the snap ring on the rack and pinion boot was just dangling and then I saw it. They had twisted my inner tie rod end in without loosening the boot so it was twisted up tight. Finally worked and worked and got it freed up and put the snap ring on. The passenger side was exactly the same way. With both sides twisted this way it put tons of pressure on the boot and probably restricted motion. Then I found where they had snapped off a bolt holding my shifter cable brackets. Trying to fix snapped off two easy-outs so I just bored a bigger hole and put a new nut and bolt in it. Very unprofessional and corner cutting shop. The Mr Tire in Granite Falls is so much better and I plan to start going back there now. Now I am at 4 stars - decided to come back and they did the work well and quickly. I even got a call when it was finished. This was nice as it didnt used to happen. I believe there has been a change in staff and I can see a major improvement. I would set it to 5 stars but Im still paranoid after what happened before. Maybe well get there soon.
Feb 26th, 2024
Contact Info
- (828) 758-0047
- Website
Questions & Answers
Q What is the phone number for Clark Tire & Auto?
A The phone number for Clark Tire & Auto is: (828) 758-0047.
Q Where is Clark Tire & Auto located?
A Clark Tire & Auto is located at 1306 Morganton Blvd, Lenoir, NC 28645
Q What is the internet address for Clark Tire & Auto?
A The website (URL) for Clark Tire & Auto is: http://www.clarktire.com
Q How big is Clark Tire & Auto?
A Clark Tire & Auto employs approximately 20+ people.
Q How is Clark Tire & Auto rated?
A Clark Tire & Auto has a 4.2 Star Rating from 290 reviewers.
Related Categories
Ratings and Reviews
Clark Tire & Auto
Overall Rating
Overall Rating
( 290 Reviews )PPurpBunni on Google
Great people and great customer service!
Wesley Dearman on Google
Got my motorcycle inspected here a couple days ago. To be honest, I always get my bike inspected here. I called a bunch of other places that are closer to my house and they either don't pick up the phone or try to schedule me out too far. I just show up to Mr.Tire and I'm taken care of. These guys are great. Decent prices, too.
Scott Lankas on Google
Outstanding service, professional , courteous. I was in and out getting my tire repaired in 45 minutes and I was a walk-in took me right away.
Pam Cooke on Google
Greenebean0883 on Google
This was my original 1 Star Review - Where to start. Called ahead to schedule a rack and pinion and tie rod end change out. They confirmed me and I dropped it off the night before. It started getting later and later into the scheduled day with no call so I called them. They said they sent the tech home early and that it wouldnt be done that day. So I said Ill come get it Monday then, nope, the tech was off that day too. Had to wait till Tuesday. No big deal really except the lack of customer service. No one was planning to call me and tell me anything. They didnt even call the day it was done. I just stopped by right before closing and it was ready.
Now the really bad part. Car still felt funny so I thought Id double check the work. I asked them to install Moog tie rod ends which they did but they failed to install the zerk fittings that came with the ends. This means I had a wide open hole in the bottom and they had not been greased. Fortunately I have a pack of fittings and corrected. Then I noticed the snap ring on the rack and pinion boot was just dangling and then I saw it. They had twisted my inner tie rod end in without loosening the boot so it was twisted up tight. Finally worked and worked and got it freed up and put the snap ring on. The passenger side was exactly the same way. With both sides twisted this way it put tons of pressure on the boot and probably restricted motion. Then I found where they had snapped off a bolt holding my shifter cable brackets. Trying to fix snapped off two easy-outs so I just bored a bigger hole and put a new nut and bolt in it.
Very unprofessional and corner cutting shop. The Mr Tire in Granite Falls is so much better and I plan to start going back there now.
Now I am at 4 stars - decided to come back and they did the work well and quickly. I even got a call when it was finished. This was nice as it didnt used to happen. I believe there has been a change in staff and I can see a major improvement. I would set it to 5 stars but Im still paranoid after what happened before. Maybe well get there soon.
Overall Rating
Overall Rating
( 290 Reviews )Write a Review
Tire Shop Near Me in Lenoir, NC
Herman's Tire & Auto
Lenoir, NC 28645
828-754-3993 ( 33 Reviews )
Mr. Tire Auto Service Centers
Lenoir, NC 28645
(828) 355-1148 ( 269 Reviews )
Alray Tire Center Inc
Lenoir, NC 28645
828-754-0382 ( 286 Reviews )
Simmons Quality Used Tires
Lenoir, NC 28645
828-726-3707 ( 88 Reviews )
Wheelings Tire & Auto
Lenoir, NC 28645
828-758-9498 ( 57 Reviews )
J&M used tires
Lenoir, NC 28645
828-759-9300 ( 105 Reviews )
Blowing Rock Tire & Auto
Lenoir, NC 28645
(828) 295-3757 ( 9 Reviews )
Bobs Tire & Auto
Lenoir, NC 28645
(828) 759-2508 ( 6 Reviews )