Outer Banks Heating and Cooling

Always top notch service!!
Nov 18th, 2021

Sep 2nd, 2021

Last year they got out same day and diagnosed/fixed my system when it stopped cooling. This year the system was freezing up. No surprise it is leaking somewhere. I wasn't in a rush since I was heading out and it was a cool day. Nonetheless a tech got out the very next day. He topped off the system. He ran a sniffer over the my rusty air dryer and couldn't find a leak. We discussed a procedure which searched for the leak and mutually agreed it wasn't worth the money. Let her eat and run it until she breaks again. Paid over the phone and the house is now just like me: cool. 👍
Jun 22nd, 2021

On time. Explained problem and offered a solution. Polite and efficient.
Jun 7th, 2021

I will never call anyone other than One Hour Heating & Cooling ever again! I called them at about 10 AM and they were able to have a technician at my house same day by 3 PM. My home is an hour away from their office and they still made the effort to get somebody there same day to fix my heating. Lexi was very friendly when she called to get my information and schedule the appointment. The technician (Justin) showed up exactly when he said he would. He was extremely professional and courteous the entire time he was here. He walked us through the problems with our heating , the reasons for the problems and what needed to be done to fix it. He explained everything and easy to understand terms and made me feel extremely confident that he knew exactly what was wrong with my system and how to fix it. He gave us a reasonable timeline for repairs and didn’t try to oversell anything. He earned my trust and I will continue to use OHH&C for both my residence and my rental property. Services: Heating system repair, Thermostat repair
Mar 21st, 2021