Wells Fargo Advisors

Was in drive thru 2 rows were open though nobody was moving, so decided to go in. 2 tellers inside and saw 2 supposed to be handling drive thru. They were chit chatting la la la. How frustrating!! Glad we went in or I'd still be in line waiting
Jan 6th, 2022

The worst experience ever Very looooooooooong line Better bring some snacks with you
Dec 30th, 2021

Worst service I've ever had at a bank, Closing my accounts and going to Truliant
Nov 20th, 2021

If I could give this branch 0 stars I would. The lobby is NEVER open anymore. Customers wander around the walkway trying to find someone to help them, calling a phone number for non-existent appointments that is taped to the inside of the locked door on a hand written note in pencil. I called this number personally two days ago trying desperately to get someone to help me. There was no answer and eventually it just stops ringing. There was one drive thru line open and cars were wrapped around the building. I needed a simple bank printed document and had to end up driving 20 miles to another branch to get it. The manager of that branch told me they WF knows the Kville location has "serious" issues but does not seem to be able to fix them. I have been with Wachovia/Wells Fargo since 1988 but will now be moving ALL my business to Truliant. A financial institution that actually seems to be able to find and keep employees and still know your name when you walk in their UNLOCKED lobby. Good Luck WF, your best days are behind you!
Nov 9th, 2021

This branch is so slow and near impossible to get in and out within a decent time frame. The drive-thru is a nightmare. Im so glad to be a member of a credit union to deal with my everyday banking needs but my n law and landlord use Wells Fargo so I have no choice but to deposit money here.
Nov 5th, 2021