Hope Mills Xpress Lube & Wash

Been here twice, initially then again after I failed. I've never had to get inspected before so I'd recommend calling first just because when I called other places they said their inspector wasn't in, so just to save you some time... They did answer the phone both times & had someone available. They also open at 0800 so you can get it done before work. Would've been cool if the guy looking at my tint would've gave me a heads up before or when he handed me my paper that I was going to fail or had failed but whatever. The good thing is when I went back to them it's .85 to do a retest. They asked for the registration again the second time instead of the paperwork you received from them initially with all the information on it, I thought that was weird and actually wasted some time because I had transferred plates. So if they ask you for registration and have transferred plates tell them the vin maybe different because that's what caused an issue. There is a space area to sit inside and 1 bench outside. Overall was simple enough and felt safe doing it alone. No military discount offered. Would recommend!
Apr 10th, 2024

Nicest people around go here for any car needs
Apr 8th, 2024

I just left here and I rarely give bad reviews ever of any establishments but the nasty attitude when simply inquiring how much longer for a safety inspection was uncalled for. To tell me that I was told it would be a 40-45min wait and it has not been that with some nastiness was not deserved. Your right sir, it was not 40-45mins I had been waiting but an hour and some minutes. I was on a call when your associate let me know the wait but promptly hung up when the gentleman approached my car so I had the time stamp. Then to see the interaction between other customers and myself was absurd. I read other reviews that sound like my experience so there is some truth to them.
Mar 9th, 2024

I love this place they are very professional
Mar 8th, 2024

Mar 6th, 2024