Hours

Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM
Sunday:
12:00 PM - 5:00 PM
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM

Chamber Rating

Verified Member
3.1 - (93 reviews)
38
9
5
3
38

About
Spectrum

Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV services.Visit your local Spectrum Store at 128 Grand Hill Place. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Holly Springs Spectrum store.You can also:- Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment

Contact Info

Services

  • Pay My Bill
  • Mobile Demo In-Store
  • Spectrum Mobile, Video, Internet and Phone
  • Self Install
  • Demo Center
  • Equipment Exchange
  • Online Reservations

Payment Methods

  • CASH
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for Spectrum?

A The phone number for Spectrum is: (866) 874-2389.


Q Where is Spectrum located?

A Spectrum is located at 128 Grand Hill Place, Holly Springs, North Carolina 27540


Q What is the internet address for Spectrum?

A The website (URL) for Spectrum is: https://www.spectrum.com/locations/nc/holly-springs/128-grand-hill-place?cmp=yxt&y_source=1_MTcyODA5OTctNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D


Q What days are Spectrum open?

A Spectrum is open:
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 6:00 PM
Sunday: 12:00 PM - 5:00 PM
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM


Q How is Spectrum rated?

A Spectrum has a 3.1 Star Rating from 93 reviewers.

Hours

Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM
Sunday:
12:00 PM - 5:00 PM
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM

Ratings and Reviews
Spectrum

Overall Rating

Overall Rating
( 93 Reviews )
38
9
5
3
38
Write a Review

lil ap on Google

image Always very helpful. I get a perfect paint match every time.

Business Response on Google Apr 6th, 2024
Thanks for the excellent rating and for being a Spectrum customer!

Alicia Raymond on Google

image After multiple phone calls, we decided to go into the store to get our phones activated. Stephen was extremely helpful and got our issues resolved the same day!

Business Response on Google Mar 26th, 2024
Thanks for taking the time to share your experience with us! We’re glad to hear that we are providing a quality experience for you. ^STS

Chef Dave Food Critic on Google

image Service is very slow.

Business Response on Google Mar 13th, 2024
We are sorry to hear we didn’t meet your expectations and apologize for any poor experience. If you need direct support, want to ask a question or provide additional feedback, please contact us on Facebook (facebook.com/spectrum), Twitter (https://twitter.com/Ask_Spectrum) or visit our customer Community (https://community.spectrum.net). ^RJR

Nathan Boyd on Google

image For the last three years Spectrum was my only choice for high speed internet. It was fine but the internet would go out regularly for hours when there was a storm.
When a new provider came they offered me my same service for $90 less than what I had been paying.
When I went to return the equipment they would not let me drop it off at the store unless I waited in line for an hour. My service was already canceled. Thats a rediculous process.

Business Response on Google Mar 14th, 2024
We apologize for the poor experience and would like to look into this issue further. Please contact us on Facebook (facebook.com/spectrum), Twitter (https://twitter.com/Ask_Spectrum) or visit our customer Community (https://community.spectrum.net) so we can collect some additional information from you and about your experience. ^RJR

Victor Hayes on Google

image Candis is a miserable person. By far the worst employee of any establishment I've ever visited.
I went in an HOUR before close to ask about promotions for new customers. I recently switched over my mobile plan and need a new phone.
She snapped at me as soon as I walked in and said "hello" and told me to sign in. (There was one other person in the store who was leaving at the moment"
I signed in and asked her for a quote on my phone. She said "I got stuff to do on the computer come back earlier tomorrow for a trade in" I told her I had to drive 40 minutes and get off late from my job and could arrive the same time tomorrow (this is the closest location to me) and that I didn't want to trade, just see what my phone was worth for the promotion. She told me to check that online and that she didn't have time to check.
I feel sorry for her because she clearly is miserable in her life and job, but I was nice the entire time and patient and was told I couldn't be helped. I came to the brick and mortor because I prefer human interaction over reading text online, but I was not greeted by a human. I was greeted by vulture.

Business Response on Google Mar 18th, 2024
We apologize for the poor experience and would like to look into this issue further. Please contact us on Facebook (facebook.com/spectrum), Twitter (https://twitter.com/Ask_Spectrum) or visit our customer Community (https://community.spectrum.net) so we can collect some additional information from you and about your experience. ^RJR

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Overall Rating

Overall Rating
( 93 Reviews )
38
9
5
3
38

Write a Review

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