Smith Immigration Law Firm

Looking for a competent, professional, honest and very respectful Immigration law firm? The answer is: Smith Immigration Law Firm. Thank you , Smith Immigration!
Apr 5th, 2024

Excellent service, Carolina, very kind, helped us from start to finish, beautiful person, very grateful for her work.
Apr 5th, 2024

Looking for a competent, professional, honest and very respectful Immigration law firm? The answer is: Smith Immigration Law Firm. Thank you , Smith Immigration!
Apr 5th, 2024

Excellent service, Carolina, very kind, helped us from start to finish, beautiful person, very grateful for her work.
Apr 5th, 2024

Short review: Awful Experience Opinion in Spanish below I recently had the unfortunate experience of dealing with this legal service that left much to be desired. Communication was consistently unprofessional, with frequent instances of being put on hold due to apparent confusion among the staff. The lack of accountability for mistakes was particularly frustrating, especially when it came to tracking, mailing, and overall case management. Regrettably, it seems that the office prioritized closing cases over genuinely caring about their clients. The indifference to individual cases, unless directly tied to payment, is disheartening. The frequent reliance on family and friends for positive reviews raises questions about the authenticity of their online reputation. While the lawyer himself exuded confidence and assurance about the case, the same could not be said for the rest of the team. It appeared that the supporting staff lacked the necessary competence, leaving me as a client with a sense of frustration and helplessness. In my opinion, seeking a more compassionate and capable legal office would be a wise decision, as my experience with this service fell far short of expectations. Brief review: Horrible experience I recently had the unfortunate experience of dealing with this legal service that left a lot to be desired. Communication was consistently unprofessional, with frequent cases of suspensions due to apparent confusion among staff. The lack of accountability for errors was particularly frustrating, especially when it came to tracking, mailing, and general case management. Unfortunately, it appears that the office prioritized closing cases over genuinely caring about their clients. The indifference to individual cases, unless directly related to payment, is disheartening. Frequent reliance on family and friends for positive reviews raises questions about the authenticity of your online reputation. While the lawyer himself radiated confidence and calm about the case, the same could not be said for the rest of the team. It seems that the support staff lacked the necessary competence, which left me as a customer feeling frustrated and helpless. In my opinion, seeking a more compassionate and capable law office would be a wise decision, as my experience with this service fell far below my expectations.
Apr 4th, 2024